Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
667 відгуків
- Оцінка 1 з 5від T Dawg, 3 роки томуI'm in Canada, and much like many others posting here, prior to current 3.4.3, Nord VPN extension on FF118.0 Worked perfectly. Something happened as it is nearly unusable. I've needed to refresh connection on nearly every site I visit, including those in split-tunneling. I have removed and reinstalled with no change. I submitted a ticket and Nord VPN wants to put me through the hoops. Don't have a day to gather all the screenshots requested. Speeds are fine ... DNS leak test clean. The extension is broken, and needs to revert to a working version ... Or updated soon. Have gone back to 3.3.0. Thanks
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оприлюднено 3 роки томуHello. Our apologies for the inconvenience you had with our customer support team. Could you please update your review with the Ticket ID you received so we could double-check the situation? -G.M. - Оцінка 1 з 5від Користувач Firefox 18080783, 3 роки томуthe extension for firefox simply doesn't work. you connect to a server, browse (very slowly) for a couple of minutes, then you don't browse at all anymore, whatever server you reconnect to. as safe as turning off your computer, indeed.
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оприлюднено 3 роки томуHello there. We’d be happy to help and take a closer look into your case. Please make sure to contact our support team at support.nordvpn.com, they are available 24/7. -G.M. - Оцінка 1 з 5від Користувач Firefox 15835438, 3 роки томуfirefox 118.0.1 and nordvpn 3.4.3 did't like each other - caused slow and unreliable connection issues. nord support suggested reinstalling the browser - seems like it's worked, hope it stays the same for next firefox/nord update...
Edit: nope it's back - turned it off until nord resolves the issueВідповідь розробника
оприлюднено 3 роки томуHello there. Apologies for the caused troubles! The issue should not persist with the next update. -G.M. - Оцінка 1 з 5від TriBad, 3 роки томуLike many users, since last update the slow down makes browsing with it a chore, I just turn it off...
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оприлюднено 3 роки томуHello. Thank you for the feedback, it will be transferred directly to the responsible team. If you have any further inquiries, do not hesitate to contact our customer support team at support.nordvpn.com anytime! -L.L. - Оцінка 1 з 5від KT, 3 роки томуUsed to work okay - now it give Session Limit and won't connect. 24/7 live chat is never there and sending email to customer service takes over a week to get a mediocre response. But their billing department is fast and efficient.
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оприлюднено 3 роки томуHello. Our customer support team replies to all email inquiries within 24 hours. Could you update your review with the ticket ID you received from our customer support so we check on the situation in more detail? -L.L. - Оцінка 1 з 5від icemanmelb, 3 роки томуDo NOT update to the latest version as the developers just broke the extension. VPN no longer shields me. It just uses your Public IP address and shows you are on VPN. Check your IP address before and after turning VPN on. You will find that they are the same.
Just go back to the Previous Version fixes this issue and got me back up and running again.Відповідь розробника
оприлюднено 3 роки томуHello there. That should not be the case! May we ask what version of our extension are you using? Could you contact our support team for them to look closer into the matter? Our team is available 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від jg, 3 роки томуNew update ruined this extension, only connects me to one server, reconnecting does nothing, everything loads so much slower now and I can't do anything about it since I can only connect to one server
Відповідь розробника
оприлюднено 3 роки томуHello. Please try reinstalling our proxy extension and then check if the issue persists. If it does, contact us at support.nordvpn.com and we'll help you out in more detail anytime! -G.M. - Оцінка 1 з 5від Martin, 3 роки томуLooses creditials from time to time.
Autoconnect doesn't allways work.
It is not possible to use any differnt DNS Servers.
Thatfor you won't be able to use it with streams - since the NordVPN DNS Servers are missing some streaming backbone entries.
When it looses connection - Firefox will automatic reload the page without VPN - Connection / with the Sessions in takt => f-ing the tunnel useless.
Now it can only start if it has the right to interfere with your private - modus windwos.
Even if you don't want it to.
It gets more and more useless.Відповідь розробника
оприлюднено 3 роки томуHello. We're sorry to hear about it! Could you please make sure to contact our support team for them to look closer into the issues experienced and what could be causing them? We’d be happy to help on the matter resolve! Our team is available 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від Patrick vd L, 3 роки томуWorthless, doesn't work at all. All I get is "Couldn't connect Please check your internet connection and try again."
Відповідь розробника
оприлюднено 3 роки томуHello. It would be great if you contact our customer support team at support.nordvpn.com. Our team is ready to check on the situation in more detail right away. -L.L. - Оцінка 1 з 5від Користувач Firefox 18058130, 3 роки томуInstalled but unable to manage as he icon is not displayed is the toolbar. Tried uninstalling and reinstalling but same issue. Uninstalled.
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оприлюднено 3 роки томуHello there. We’re sorry to hear that! Please make sure to contact our customer support team. We’re ready to help you 24/7 at support.nordvpn.com. -G.M. - Оцінка 1 з 5від Nelan, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 15006787, 3 роки тому
Відповідь розробника
оприлюднено 3 роки томуЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M.Відповідь розробника
оприлюднено 3 роки томуЗдравствуйте! Учтите, что содержание инфраструктуры требует затрат, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших онлайн предпочтений и данных о просмотре сайтов. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия логов и обеспечить сервис премиум-класса. -G.M.- Оцінка 1 з 5від Moh, 3 роки тому
- Оцінка 1 з 5від khiri, 3 роки томуthis is bullshit company. U pay for the VPN but u cannot use it. Because app cannot connect any of server. And Customer support doesn't want to help u keep waiting waiting. This is unprofessional behavior for the company whose always talk so high.
Відповідь розробника
оприлюднено 3 роки томуHello. We'd love to look into your issue in more detail if you could give our support team another chance live chat or email at https://nordvpn.com/contact-us/. Alternatively you may reach out to us via social media platforms @NordVPN such as Twitter, Facebook or Instagram. Thank you! -Neo - Оцінка 1 з 5від Користувач Firefox 17488207, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17994272, 3 роки томуSome users including me are experiencing throttling on browser extensions. This contradicts their claim that they dont throttle. Not recommended.
Відповідь розробника
оприлюднено 3 роки томуHello. That should not be the case! Could you please make sure to contact our support team for them to look closer into the matter and what could be causing it? We’d be happy to help anytime! Our team is available 24/7 at support.nordvpn.com. -G.M. Відповідь розробника
оприлюднено 3 роки томуЗдавствуйте. Наше приложение на всех операционных системах бесплатное, но сам сервис платный по модели подписки. Расходы на содержание инфраструктуры, и в большинстве случаев бесплатные VPN-сервисы прибегают к продаже ваших предпочтений и данных в Интернете. Поскольку мы взимаем плату за подписку, мы можем поддерживать нашу строгую политику отсутствия журналов и предлагать услуги премиум-класса. -Nео- Оцінка 1 з 5від ers, 3 роки тому
- Оцінка 1 з 5від ONEEX, 3 роки томуБез регистрации не позволяет пользоваться.
Без уплаты не позволяет пользоваться.Відповідь розробника
оприлюднено 3 роки томуЗдравствуйте! Наш VPN-сервис действительно платный, однако мы предоставляем 30-дневную гарантию возврата денег на все планы, приобретенные через наш сайт nord-help.com/pricing/. Вы всегда можете протестировать наш сервис, а если возникнут какие-либо вопросы, не задумываясь, обращайтесь к нам по адресу support.nord-help.com. -G.M. - Оцінка 1 з 5від Firefox Mom, 3 роки томуTERRIBLE VPN. Cannot view my local websites because they recognize it as a VPN and do not allow VPN traffic. Cannot sign into Netflix with it on because it is recognized and not allowed.
What's the point of a VPN if you have to turn it off to use the internet? PS: I cleared my cache yesterday, so nice try blaming it on my browser.Відповідь розробника
оприлюднено 3 роки томуHello! If you are experiencing issues while streaming, we'd suggest clearing your browser cache and following the troubleshooting steps provided here: support.nordvpn.com/General-info/SmartPlay/1124781512/Troubleshooting-steps-for-streaming.htm. If the issue persists do not hesitate to contact our support team at support.nordvpn.com for assistance. -G.M. - Оцінка 1 з 5від Dmitry Vladimirovich, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17953954, 3 роки тому
- Оцінка 1 з 5від Franz.K, 3 роки тому