Reviews for 1Password: Password Manager
1Password: Password Manager by 1Password Devs
Review by Firefox user 17042646
Rated 5 out of 5
by Firefox user 17042646, 5 years agoUpdate
I did not expect a response from the dev but it was a pleasant surprise. I did see the responses to other reviews but wasn't sure. I tried the fixes/suggestions provided. They work, thank you. I was evaluating to see if i should purchase the family plan.
This proves the level the service they provide. Please keep this up. I purchased the plan for an year. Thank you.
For interested parties i did not use the same email address for this review as the free trail account in case of cheeky business :). They do respond to every review.
Previous Review
Ctrl+Period shortcut never worked. It opens app when i want to use the browser extension. Not sure why app is needed when i am using the browser extension.
It does not have an option (easily available) to generate new password. It does not allow me to choose the length and types of characters in the password it generated. The UI is clunky.
For writing this review i had to create a firefox account. It did not prompt to create password.
I did not expect a response from the dev but it was a pleasant surprise. I did see the responses to other reviews but wasn't sure. I tried the fixes/suggestions provided. They work, thank you. I was evaluating to see if i should purchase the family plan.
This proves the level the service they provide. Please keep this up. I purchased the plan for an year. Thank you.
For interested parties i did not use the same email address for this review as the free trail account in case of cheeky business :). They do respond to every review.
Previous Review
Ctrl+Period shortcut never worked. It opens app when i want to use the browser extension. Not sure why app is needed when i am using the browser extension.
It does not have an option (easily available) to generate new password. It does not allow me to choose the length and types of characters in the password it generated. The UI is clunky.
For writing this review i had to create a firefox account. It did not prompt to create password.
Developer response
posted 5 years agoHey there,
Sorry to hear you’ve had a rough landing with our extension.
Most of the points you’ve raised can be adjusted in the extension’s settings page (right-click the extension icon and select “Settings”).
In the settings page, you can change the keyboard shortcut to something else that is available and works.
You can also turn off the integration with the desktop app so the extension would work separately and won’t launch the desktop app at all.
You can generate new passwords in the generator, which is found in the extension’s menu - click the extension’s icon in Firefox’s toolbar, select the PLUS icon to reveal the menu and select “Password Generator”.
You can also change/set the default password recipe so it will always suggest your own recipe instead of our smart passwords.
If you have any further questions, feel free to email us and we’ll be happy to help you get everything working as you’d like it to :)
Sorry to hear you’ve had a rough landing with our extension.
Most of the points you’ve raised can be adjusted in the extension’s settings page (right-click the extension icon and select “Settings”).
In the settings page, you can change the keyboard shortcut to something else that is available and works.
You can also turn off the integration with the desktop app so the extension would work separately and won’t launch the desktop app at all.
You can generate new passwords in the generator, which is found in the extension’s menu - click the extension’s icon in Firefox’s toolbar, select the PLUS icon to reveal the menu and select “Password Generator”.
You can also change/set the default password recipe so it will always suggest your own recipe instead of our smart passwords.
If you have any further questions, feel free to email us and we’ll be happy to help you get everything working as you’d like it to :)
1,792 reviews
- Rated 5 out of 5by Firefox user 14077629, 6 hours ago
- Rated 5 out of 5by Firefox user 20061024, 5 days ago
- Rated 2 out of 5by dan, 14 days ago
- Rated 5 out of 5by Firefox user 20038309, 16 days agoAmazing! Works great and I never have any issues. I'm so glad I switched over from Lastpass. And they had a super easy migration which let me copy over all of my passwords from Lastpass in one click, highly recommend!
- Rated 5 out of 5by manos34, a month ago
- Rated 5 out of 5by manos34, 2 months ago
- Rated 5 out of 5by Firefox user 19943156, 2 months ago
- Rated 5 out of 5by theBEERDSMAN, 3 months ago
- Rated 5 out of 5by Joshua, 3 months agoThis is an awesome plugin, shame about how slow Mozilla is with adding new versions.
At the time of writing this, I can only get version 8.12.4 and 1Password have already released 8.12.12 two weeks ago. The version Mozilla have is close to 3 months old.... - Rated 2 out of 5by Christopher, 3 months ago
- Rated 1 out of 5by Firefox user 13261523, 4 months ago1Password does several things well, especially in Google Chrome. However, in Firefox, the 1Password experience is genuinely problematic and highly unreliable.
The most serious issue is that it does not work properly with HTTP Basic Authentication pop-up login windows. In Firefox, I often have to click multiple times and even navigate back in the browser before eventually receiving a different error message, after which the login may finally work. This issue does not occur in Google Chrome.
This has been going on for months. I pay for an expensive subscription, but I do not expect to renew it unless this problem is properly resolved. For my work, I use a very large number of HTTP Basic Authentication links with login pop-ups, and this simply has to function correctly. At the moment, I am forced to click repeatedly or switch to Google Chrome just to get basic functionality.
Support from 1Password has also been extremely slow. It often takes several days to receive a response, which is very disappointing.
My subscription runs until November 2026, but I am already considering alternatives. That is unfortunate, because 1Password does many things very well. However, when it comes to Firefox, the overall experience has been a major disappointment. Judging by the large number of negative comments here, I am clearly not the only one experiencing this.
Sidenote: also the 1Password application for Android phone has issues; it reports 9 out of 10 times, that it has no connection, so all passwords I am adding, do not show up on my desktop. #fail #1password - Rated 1 out of 5by Firefox user 19822537, 4 months agoThe plugin is significantly slowing my browser, tested my suspicions on a browser benchmark site and speed score went from 8 with the plugin on and 30 with it disabled (nothing else changed)
- Rated 1 out of 5by aaFn, 5 months agoCrap application, intrusive, pop ups all the time. Obscure ways to configure, tries to be "intelligent" but of course is not and then hides its internal "guessed" configuration, much less flexible and customizable than Keepass.
When imposed by companies, have to use it, else avoid like hell ! (and do not use it for personal side, your data is on a cloud and a company which is not trustable !) - Rated 1 out of 5by Firefox user 5951631, 5 months agoIf you already have 1password account, that has some kind of order, this extension will ruin the order you created by duplicating records you created with records called "Sign in" or something.
- Rated 4 out of 5by Garett, 5 months agoWorks well for the most part, but it can get annoying when I don't want to save a particular account used for log-ins. The pop-up should have a "No, and don't ask me again" option so that it doesn't come up every time.
- Rated 5 out of 5by Firefox user 19433288, 5 months ago
- Rated 3 out of 5by Liang, 5 months agoIt works but introduces severe performance degradation, you can prove this by going on browserbench and running the test with it disabled and compare
- Rated 1 out of 5by syldub, 6 months agoNul. Intrusif au possible. Je dois utiliser 1Password car mon entreprise l'impose... mais KeePass est largement plus adapté. On a sans arrêt des popup au cours de la navigation. Dommage, les options qui auraient pu être intéressantes pour être moins pollué ne sont pas paramétrables. Insupportable. Désinstallé direct.
- Rated 4 out of 5by Firefox user 19025062, 6 months agodescent add-on. Please add a mobile compatible version!