Reviews for Proton Pass
Proton Pass by Proton
Review by Matthew L Daniel
Rated 2 out of 5
by Matthew L Daniel, a year agoWriting a review for their extension is challenging because it's hard to know how much of the bad UX is from their extension and how much is just rot from their bad data model
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
That said, they could make the extension easier to use if they chose to. For example, if you want a new password field - not _the_ password field but _a_ new password field, your only recourse is to click on the huge plus, generate a password, then click edit on the item, create a new hidden text field and paste the generated password, being very careful not to allow anything to interfere with your clipboard in the interim. What a disaster. The gold standard (1Password) has a dedicated "password" field and underneath that field is a dedicated "generate password" action
The fact that Proton Pass has been stuck in this 2000s UX for as long as I've been using it demonstrates that they really don't care at all about their users, no matter how many "vote for features!!11" forums they offer
Developer response
posted a year agoWe're sorry to see that you're dissatisfied. That said, we've made sure to share your feedback with the team accordingly so they may look into ways to make this process easier in the future. If you have any other suggestions on how we can improve our service, make sure to let us know using the 'Feedback & Help' option. We always appreciate our community's input.
3,221 reviews
- Rated 5 out of 5by felix_dev, 2 hours agoamazing extension for managing your passwords in a safe ecossystem as proton, is way fast. consume almost no ram and theres no noticiably slow down on the web navigator perfomance indeed, i super recommend if you want to have proton pass connected within firefox, and also mask your email that works super well.
- Rated 4 out of 5by Seb, 16 hours ago
- Rated 4 out of 5by Firefox user 19984890, a day ago
- Rated 5 out of 5by lizandra.c.s, a day ago
- Rated 5 out of 5by baatesu, 2 days ago
- Rated 5 out of 5by Constantine, 2 days ago
- Rated 5 out of 5by makothefrog, 2 days ago
- Rated 5 out of 5by TF, 2 days ago
- Rated 5 out of 5by Firefox user 17093860, 2 days ago
- Rated 5 out of 5by FredD, 3 days ago
- Rated 5 out of 5by AtyFireeefoxy, 3 days ago
- Rated 5 out of 5by Ivaylo Indzhov, 4 days agoStellar addon, works great, very few hiccups or slowdowns.
- Rated 4 out of 5by Firefox user 19810588, 4 days ago
- Rated 5 out of 5by Andy, 4 days ago
- Rated 5 out of 5by frutadoconde, 5 days ago
- Rated 5 out of 5by Bekifeu, 5 days ago
- Rated 5 out of 5by Azlan Aziz, 5 days ago
- Rated 5 out of 5by Yáser, 5 days ago
- Rated 5 out of 5by Eryx, 6 days ago
- Rated 5 out of 5by jasonspogue, 6 days ago
- Rated 5 out of 5by AZUL, 6 days ago
- Rated 5 out of 5by brituc85, 6 days ago
- Rated 5 out of 5by Leon, 7 days ago
- Rated 5 out of 5by ArcherBLVD, 7 days ago