Revisiones de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
Revisado por qwertyk
Se valoró con 1 de 5
por qwertyk, hace 2 añosI do not recommend:
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
1. Long technical support answers (12-24 hours), formal answers, asking for things that have already been answered earlier.
2. This is not a free application, but any payment automatically makes a subscription to you, it is not written anywhere except Help Center, it also says that a return is possible only for the first payment, the rest is not returned if they are not forced by law.
3. VPN program automatically install 2 more programs with self, one of them consumes traffic, when VPN does not work, removal does not help, the VPN program will restore them ...
Respuesta del desarrollador
publicado el hace 2 añosHello. We're sorry about the negative experience you've had with our team and product. You can reach us at support.nordvpn.com via live chat too. We inform our customers that the service is paid and works on a subscription basis for which auto-renewals are enabled by default - this is a standard practice across the market, for services independently and on various app store platforms (Google Play, Apple's App Store, etc.). We let our customers know about renewals being enabled by default during checkout as well as in our Terms of Service. We also have customer support available 24/7 to answer any such or other questions as well as to assist with any issues related to the use of our service. As for the other two programs you mentioned in your review, it'd be helpful if you were able to update us on what exact programs you have in mind. -Drea
2756 revisiones
- Se valoró con 5 de 5por Usuario de Firefox 13232067, hace 3 díasWorks great for me in virtual machines i don't want tied to my ip address
Respuesta del desarrollador
publicado el hace 2 díasHello there. Thank you for your kind review! Stay safe. -L.L. - Se valoró con 5 de 5por RyL, hace 5 días
- Se valoró con 5 de 5por Asib, hace 5 días
- Se valoró con 5 de 5por Usuario de Firefox 15550585, hace 8 días
- Se valoró con 1 de 5por Maxime TEISSIER, hace 11 díasLes nouvelles permissions sont inacceptables. Corrigez le tir ou vous perdrez un client de plus.
Respuesta del desarrollador
publicado el hace 10 díasBonjour ! Merci de votre intérêt. Une récente mise à jour de Firefox a modifié l’affichage des autorisations, mais nous n’avons introduit aucune nouvelle collecte de données. Le terme « généralement » fait référence à des informations existantes telles que votre identifiant d’abonnement et votre devise. Nous restons attachés à la protection de votre vie privée et n’utilisons que les données nécessaires au bon fonctionnement de nos services. Cordialement, G.M. - Se valoró con 1 de 5por Evan, hace 14 días
- Se valoró con 5 de 5por Maciej, hace 19 días
- Se valoró con 5 de 5por CB, hace 20 días
- Se valoró con 5 de 5por Usuario de Firefox 20021086, hace 22 días
- Se valoró con 5 de 5por Jagxtreme, hace 25 días"Excellent VPN, it’s very useful for better security and breaking region locks. It's worked great for me, I recommend it." lo uso desde Mexico
Respuesta del desarrollador
publicado el hace 24 díasHola. ¡Gracias por tu amable reseña! Cuídate. -L.L. - Se valoró con 5 de 5por Usuario de Firefox 13969455, hace un mes
Respuesta del desarrollador
publicado el hace 19 díasЗдравствуйте, нам очень жаль это слышать. Качество соединения может варьироваться из-за местных ограничений. Пожалуйста, напишите в нашу службу поддержки по адресу support@nordvpn.com, и они помогут вам подобрать наилучшие доступные варианты подключения. G.M.- Se valoró con 5 de 5por Usuario de Firefox 17616776, hace un mes
- Se valoró con 5 de 5por nv, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 18390722, hace un mes
- Se valoró con 4 de 5por Antonello, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 19993087, hace un mes
- Se valoró con 5 de 5por ronnie722, hace un mes
- Se valoró con 5 de 5por deanna, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 17180508, hace un mes
- Se valoró con 4 de 5por Usuario de Firefox 19986339, hace un mes
- Se valoró con 5 de 5por pcharley, hace un mes
- Se valoró con 1 de 5por leetNigthshade, hace 2 mesesNew permissions verbatim: "The developer says this extension collects: personally identifying information, financial and payment information." Wtf. I don't care if that's different wording of existing permissions, I don't want you to have those permissions, NordVPN.
If you look at the Proton VPN extension it only requires permissions for Access your data for account.proton.me and account.protonvpn.com. Whereas for Nord it's required to access all website data, not optional. If Nord needs to access data for account information, they should restrict it to Nord domain(s), rather than leaving it open for this extension to be able to read all website data. That seems like an implementation improvement they can make, rather than excuses.Respuesta del desarrollador
publicado el hace un mesHello! Thank you for your review. Please note that despite the different wording, the same permissions as previously are used and we do not collect any additional information. While we cannot comment on other services, website access is required for VPN to run on them. If you'd like more information or have any other questions, please do not hesitate to contact us at support@nordvpn.com. -D.S.