Revisiones de Proton Pass
Proton Pass por Proton
Revisado por Anna
Se valoró con 2 de 5
por Anna, hace 8 mesesI really like the Proton suite overall.
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)
However, the authentication process for Proton Pass is just... not working properly.
Either:
- I don’t set a separate password for Proton Pass (keep the same password as my Proton account), then Proton Pass extension allows anyone who is logged into my browser to use my passwords without asking first for authentication.
Or:
- I set a specific password for Proton Pass. Then I am asked to first log in to my Proton account with my regular password, and then log in again to Proton Pass with my Proton Pass password. And yet, the extension continues to ask me to “activate Proton Pass” by authenticating... so I’m unable to use my passwords.
This is so confusing. In the first case, why isn’t the extension asking for the Proton password before activation? In the second case, why doesn’t it accept only(!!) the Proton Pass password and start working?
(Thankfully, I have my KeePass manager as a backup.)
Respuesta del desarrollador
publicado el hace 8 mesesHello! Thank you for your feedback Anna. You could add a PIN to unlock the browser extension if you prefer not to set a separate password for Proton Pass.
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?
After setting an extra password for Proton Pass, the extension will require you to provide your original password and your extra password on the first login, afterwards it should only require the extra password.
Can you please reach out to us at https://proton.me/support/contact so we can help you troubleshoot and clarify further?
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Well, congrats. Now you have one more.Respuesta del desarrollador
publicado el hace 4 díasSorry to hear that. We've forwarded your feedback to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know at https://proton.me/support/contact. - Se valoró con 5 de 5por Frank, hace 6 días
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- Se valoró con 3 de 5por Laurent, hace 8 díasA solid tool overall, but its usefulness is limited in my case. I have two accounts (personal and work) and there's no way to switch between them directly from the plugin. I have to open the desktop app to do it, which defeats the speed advantage of having a browser extension. Adding account switching to the plugin would make it much more practical for users with multiple accounts.
Respuesta del desarrollador
publicado el hace 7 díasThank you for the review. We've passed on your request to the team for future consideration. You can follow our blog (https://proton.me/blog) and our socials for any news and updates. - Se valoró con 5 de 5por Holger Cleve, hace 9 días