That doesn't sound right. What type of internet connection are you using? Are you receiving any error messages? Do you have any antivirus or firewall software installed? Are your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.

Meanwhile, if possible, try switching to a different network to see if there's any improvement.