Revisiones de Surfshark VPN - rápida, privada
Surfshark VPN - rápida, privada por Surfshark
Revisado por Tartar
Se valoró con 1 de 5
por Tartar, hace 4 años(Updated in 2022/11/14) This addon is still very terribly unstable. I'm living in Taiwan, and network environment is quite speedy when without VPN, but after enabling Surfshark VPN in Firefox, the experience becomes a nightmare: the network often becomes very slow (Even though the servers I selected shows the loading are quite low, < 25%), or unexpected disconnection and shows some unreasonable error message (for example, it often shows "your subscription is expired", but my subscription should be expired in 2023/06). Whenever I encounter such problem, what I only can do is restarting Firefox, this is the only addon I'm using with the most ridiculous quality.
If you rate 1 star to this addon, no matter how detailed is your issue description in this review, they always reply and ask you to contact their supporter via live chat or email, but if you really do contact with their support, the only thing they are going to do is to merely ask you to reinstall the addon and try again, and you will find nothing improved at all. LOL.
(Updated in 2022/04/14: In 2022/03/01, the reply from developer ask me contact to their Customer Support via Email, and they ask me to reinstalling the addon. So I reinstalled, however this doesn't solve the problem at all. It just logged out immediately when I click on addon's icon in 2022/04/14. Ridiculous. ) This addon may suitable for some unimportant tasks such as watching Netflix, BUT this is DEFINITELY NOT SAFE for sensitive data. Because this addon gets red text "error" in the popup UI frequently and cannot work at all until I restart my Firefox, sometime I have to restart my Firefox more than 5 times in a day. // THE TERRIBLY WORST PART IS: sometimes, when mouse hovering on the toolbar icon, it shows colored "connected" so I feel easy to work. But occasionally when I click the toolbar icon... I was astonished to find that I am totally logged-out, without any sign?! (and the toolbar icon became to gray immediately), I even donno when it logged out. What the hell is this stability for a service focused on "Security"? You even cannot make a average-degree stable addon. I have never used any other addon is unstable like half of this one in recent 10 years.
If you rate 1 star to this addon, no matter how detailed is your issue description in this review, they always reply and ask you to contact their supporter via live chat or email, but if you really do contact with their support, the only thing they are going to do is to merely ask you to reinstall the addon and try again, and you will find nothing improved at all. LOL.
(Updated in 2022/04/14: In 2022/03/01, the reply from developer ask me contact to their Customer Support via Email, and they ask me to reinstalling the addon. So I reinstalled, however this doesn't solve the problem at all. It just logged out immediately when I click on addon's icon in 2022/04/14. Ridiculous. ) This addon may suitable for some unimportant tasks such as watching Netflix, BUT this is DEFINITELY NOT SAFE for sensitive data. Because this addon gets red text "error" in the popup UI frequently and cannot work at all until I restart my Firefox, sometime I have to restart my Firefox more than 5 times in a day. // THE TERRIBLY WORST PART IS: sometimes, when mouse hovering on the toolbar icon, it shows colored "connected" so I feel easy to work. But occasionally when I click the toolbar icon... I was astonished to find that I am totally logged-out, without any sign?! (and the toolbar icon became to gray immediately), I even donno when it logged out. What the hell is this stability for a service focused on "Security"? You even cannot make a average-degree stable addon. I have never used any other addon is unstable like half of this one in recent 10 years.
Respuesta del desarrollador
publicado el hace 4 añosHi there! I would be more than happy to take a look at your issue with our extension personally, could you contact me via email at maria@surfshark.com? Thanks, Maria.
1218 revisiones
- Se valoró con 5 de 5por somewart, hace 21 díasswitched from the flathub to a browser addon (since i got a few bugs running the app on Arch). works great here, big thanks to the devs!
- Se valoró con 5 de 5por LoganS, hace 21 días
Respuesta del desarrollador
publicado el hace 22 díasЗдравствуйте, спасибо за отзыв. Мы хотели бы подробнее разобраться в ситуации и помочь решить эту проблему. Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через онлайн-чат по ссылке: https://support.surfshark.com/hc/en-us#open-chat- Se valoró con 4 de 5por Sir_Jimmothy, hace 23 días
- Se valoró con 5 de 5por heyitsj0n, hace 23 días
- Se valoró con 5 de 5por Usuario de Firefox 12979152, hace un mesWorks , excellent for my needs, would recommend
Respuesta del desarrollador
publicado el hace un mesHi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.- Se valoró con 5 de 5por Usuario de Firefox 18178007, hace un mes
- Se valoró con 5 de 5por Sagittarius, hace un mesGreat and useful extension with good customization (sites filtration to apply). It works exactly as expected.
- Se valoró con 1 de 5por KinayShi, hace un mesbangsat semua harus dibeli, ngapain gw donwload kalo gt
Respuesta del desarrollador
publicado el hace un mesHalo, kami mohon maaf mendengar tentang kekecewaan Anda. Surfshark adalah layanan berbayar, jadi Anda perlu berlangganan untuk menggunakannya. Namun demikian, Anda dapat mendaftar untuk uji coba gratis dengan mengikuti langkah-langkah dari panduan ini:
http://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial
Selain itu, kami memberikan jaminan uang kembali 30 hari untuk tujuan pengujian, jika Anda mendaftar langsung melalui situs web kami: surfshark.com/pricing - Se valoró con 5 de 5por insulaser, hace un mes
- Se valoró con 1 de 5por Usuario de Firefox 13611738, hace un mes
- Se valoró con 4 de 5por Usuario de Firefox 18361484, hace 2 meses
- Se valoró con 5 de 5por Kai, hace 2 meses
- Se valoró con 5 de 5por Burnseysr, hace 2 meses
- Se valoró con 5 de 5por Usuario de Firefox 13921828, hace 2 meses
- Se valoró con 1 de 5por Usuario de Firefox 19574196, hace 2 meses
- Se valoró con 5 de 5por Usuario de Firefox 19884329, hace 2 meses
- Se valoró con 5 de 5por DrSKooT, hace 2 mesesBeen using SurfShark for well over a year now and I think it's great. I'm not smart enough to know if it's the BESTest ever. But it's definitely doing what I need at a reasonable price.
Considering I've had bad experiences with other VPNs, I highly recommend SurfShark to everyone. - Se valoró con 3 de 5por Usuario de Firefox 18294737, hace 2 mesesMy measure of the effectiveness of Surfshark is how full my bypass list becomes. Sites that effectively have determined that a VPN is in effect. My bypass list is FULL - I would add more if the list allowed it. Nowadays the sites that reject the VPN connection simply do not load until I turn the VPN off (~50%) or add to the bypass list.
Respuesta del desarrollador
publicado el hace 2 mesesHello, sorry to hear about this experience. Some websites actively block VPN IP addresses, and switching to a different server in the Surfshark app or extension can often help reduce how many sites need to be added to Bypasser. We’d also like to look into why so many pages are failing to load for you, as that’s not the experience we want you to have. Please get in touch with us via live chat on our website or at support@surfshark.com. - Se valoró con 5 de 5por John, hace 2 meses
- Se valoró con 5 de 5por carnall, hace 2 meses
- Se valoró con 5 de 5por Usuario de Firefox 19895208, hace 2 meses
- Se valoró con 1 de 5por freir, hace 2 meses