Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 1,205
- 5 段階中 4 の評価Funk Masta D によるレビュー (2年前)
- Surfshark has been great for me, with one exception. The app is brilliant and easy to use. It gives me all the features of a good VPN product, BUT, ever since they introduced their CleanWeb and antivirus features, it has become a nightmare when you click on links on web pages.
Surfshark blocks everything - you just get a blank screen. There is a Bypass List feature, but it does not work on most sites. My only option is to use another browser/PC that does not have Surfshark installed and things work every time.開発者の返信
投稿日時: 2年前Hey, thanks for your feedback. We're glad to hear that you're satisfied with Surfshark overall and we'd like to help you with the website accessibility issues you had while using our service.
Could you reach out to our support team at support@surfshark.com or via live chat? - 5 段階中 5 の評価Firefox ユーザー 16552387 によるレビュー (2年前)
- 5 段階中 5 の評価Douglas Clarke によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 11024034 によるレビュー (2年前)
開発者の返信
投稿日時: 2年前Hello there! We're sorry for the inconvenience that you have encountered. It would be great if you could contact our support team via live chat or email at support@surfshark.com, so they could check further on the issues that you have encountered.- 5 段階中 5 の評価cryptoheadhunter によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 17700789 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 14969199 によるレビュー (2年前)
- 5 段階中 5 の評価Firefox ユーザー 18170181 によるレビュー (2年前)
- 5 段階中 5 の評価SEcurity Services San Diego によるレビュー (2年前)
開発者の返信
投稿日時: 2年前Hi there! We're happy to hear that you're pleased with Surfshark overall. However, if there's any way for us to improve your experience even further, feel free to contact our support team at support@surfshark.com or join our live chats.- Absolute garbage. the customer service is non existent and canceling a subscription is next to impossible. The online FAQ just keeps redirecting to itself and any link to do their "live chat" is fake. The advertised 24/7 customer support is a lie and you'll be asked 3 times to fill out a survey about why you want to cancel just to be again redirected to the FAQ. Email is the only way to get even a automated response just to again be linked to the FAQ and a survey.
開発者の返信
投稿日時: 3年前Hi, Alfado! We're sorry for the inconvenience you experienced trying to cancel your subscription. Could you contact us at miles@surfshark.com so we can investigate your case in a personal manner? - 5 段階中 5 の評価Rudi Stalzer によるレビュー (3年前)
- 5 段階中 1 の評価Firefox ユーザー 18105820 によるレビュー (3年前)
- 5 段階中 5 の評価Firefox ユーザー 15531607 によるレビュー (3年前)
- 5 段階中 5 の評価Firefox ユーザー 13753045 によるレビュー (3年前)
開発者の返信
投稿日時: 3年前Hey! It would be great if you could contact our support team via live chat or email at support@surfshark.com, as they would be able to check on your case further. Thank you!- 5 段階中 2 の評価Firefox ユーザー 15436527 によるレビュー (3年前)
- 5 段階中 5 の評価Musicman77wwr によるレビュー (3年前)