It's a potentially good service with seemingly all the features you'd want in a service like this but they don't always work or are all even present. I find a lot of the time it either won't suggest to unlock the extension when clicking on a login or password field and even the fill in keyboard shortcuts don't work - its been too intermittent to tell if it is only some sites or just a randomly triggered bug. Also very annoying, when I click to fill in a login and password it'll prompt Windows Hello Fingerprint randomly in the background so I have to click on it on the taskbar instead of it showing up in the foreground all the time as it obviously should. I also bought it for the premium features while the Firefox extension doesn't even have the advertised anti-phishing feature yet which is one of the reasons I paid for premium. So, they are advertising features that aren't even available which I think is dishonest which doesn't inspire trust in the company and their practices - it is strange that the supposedly most secure browser seems to be the least supported.

The above poses instant issues when considering the service for tech illiterate people as these problems are deal breakers. I want to set this up for my boomer mother who has been successfully phished several times but the fingerprint in the background bug will definitely make her think it's not there and therefore not working. Also, the non-existent anti-phishing feature advertised for the premium edition literally takes away the reason I would consider paying for a premium account for her.

These are all, however, grievances that could be easily fixed with competent non LLM vibe coding done by a real human being which could easily bump my rating up a star or two and pay for premium for my boomer mother but for now Bitwardem is mediocre at best and I can't recommend paying for premium to anyone and even the free version's bugs may pose problems depending on your tech literacy.

Bitwarden devs: you're close but you have to fix these things before I can recommend the service.