Отзывы на «NordPass® Password Manager & Digital Vault»
NordPass® Password Manager & Digital Vault от NordPass
Отзывы Пользователь Firefox 18481257
Оценено на 1 из 5
от Пользователь Firefox 18481257, 2 года назадIn general I like Nord's products and I do use NordPass on other devices but I have to say that they really dropped the ball on this extension and their customer support.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
I wrote them to inquire if it would be possible to add biometrics for Firefox. There is currently no support and I consider this a security hazard. They replied there is support and to look well in the settings. After 11 emails where I send them data, screenshots etc....they finally say 'We are sorry but there is currently no support for biometrics in Firefox'. This is a joke.
Use other password management tools, NordPass has no intention of making this one reliable or grow.
EDIT AFTER DEVELOPER RESPONSE (SEE BELOW):
If as they say, bio-metrics in Firefox is treated as a security hazard, this should have been the first response I get from their team. Opposed to no response after 11 emails and finally a relevant and informed response on a Firefox review months later.
Ответ разработчика
размещено 2 года назадHello, I am Dominik and I am responsible for product at NordPass. Situation is exactly opposite, because for now availability of biometrics on Firefox on MacOS is treated as security hazard. That's why we don't support Firefox MacOS with our authenticator (two-factor codes) in the browser extension. We do support though Firefox on Windows, as well as other browsers like Chrome and sister chromium-based browsers.
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
We don't know yet when we're going to unlock biometrics on Firefox MacOS back, but probably not sooner than in 2025. Let me know if that answers your concerns.
Cheers,
Dominik
1 136 отзывов
- Оценено на 2 из 5от Пользователь Firefox 20022264, 2 дня назадForced to delete previous extension and install this one just to make it take longer to load
Ответ разработчика
размещено день назадHi there, it's unfortunate to hear the extension is taking longer to load for you. We’d like to investigate what happened if you could please contact our support team at support@nordpass.com with your Firefox version and details. Thank you! - Оценено на 5 из 5от Пользователь Firefox 19893517, 4 дня назад
Ответ разработчика
размещено 3 дня назадHallo! Vielen Dank, dass Sie sich für uns entschieden und sich die Zeit genommen haben, Ihre positive Erfahrung zu teilen. Wir freuen uns sehr über Ihr Feedback.- Оценено на 5 из 5от K. Valdivia, 6 дней назад
- Оценено на 5 из 5от Toralynd, 8 дней назад
- Оценено на 5 из 5от Jon, 10 дней назад
- Оценено на 5 из 5от Domillow, 11 дней назад
- Оценено на 5 из 5от dodowo, 12 дней назад
- Оценено на 5 из 5от Rynerik, 13 дней назад
- Оценено на 5 из 5от Félix de Bronac, 15 дней назад
- Оценено на 5 из 5от Kace14, 18 дней назад
- Оценено на 5 из 5от MoèT, 18 дней назад
- Оценено на 5 из 5от Jack, 21 день назад
- Оценено на 5 из 5от Jim, 22 дня назадGestionnaire de mots de passe simple, efficace et bien intégré à Firefox, avec une interface agréable et une bonne gestion des identifiants.
Ответ разработчика
размещено 21 день назадBonjour Jim, merci pour ce super retour ! Ravi que l’intégration à Firefox et l’interface vous plaisent. 🙇 - Оценено на 5 из 5от tim, 24 дня назад
- Оценено на 4 из 5от Caddy, месяц назадI really do like the extension but it lacks the option to restrict it from loading on specific websites, this would help when nordpass causes conflict issues with another extension as disabling autofill and autosave in extension settings does not prevent this.
Ответ разработчика
размещено 25 дней назадHi there, thanks for sharing this thoughtful suggestion. We’ve passed your feedback to our product team. If you’d like to provide more information or assistance, please reach out to us at support@nordpass.com. - Оценено на 1 из 5от Пользователь Firefox 20123622, месяц назадExtension wont install no matter what I try or device
Ответ разработчика
размещено месяц назадHi. Sorry to hear that! The extension should install normally on supported devices and browsers. Please contact our support team so we can investigate what’s preventing the installation and help get it sorted. Our team is available 24/7 at support.nordpass.com. - Оценено на 5 из 5от Shaggy_Mango, месяц назадJust signed up for NordPass (my first password manager) and I have to say this extension is making things super easy. I can't compare it to others but fwiw it works as intended and does make my life easy.
Ответ разработчика
размещено месяц назадHi there. Thank you for choosing us and taking the time to share your positive experience. We're grateful for your feedback. - Оценено на 5 из 5от Пользователь Firefox 19141946, месяц назад
- Оценено на 5 из 5от Rasmus K, месяц назад
- Оценено на 1 из 5от Gregg OD, месяц назад!MEMORY CONSUMPTION ALERT!
I had a memory consumption issue in firefox. This extension is the problem. It causes a tab that naturally uses 70mbs memory to use 200mbs when this extension is enabled.
Im sure this extension may have a memory leak as well. If you are perplexed as to why your firefox is using so much memory, it has to do with this extension.Ответ разработчика
размещено месяц назадHi Gregg, thanks for flagging this. We understand the frustration. Please email our support team at support@nordpass.com with your Firefox version and extension details so they can investigate this with you. - Оценено на 5 из 5от Tiago, месяц назад
- Оценено на 5 из 5от Jan Friedrich, месяц назад
- Оценено на 5 из 5от Пользователь Firefox 16856479, месяц назад
- Оценено на 5 из 5от Peter, месяц назадAfter using other password managers I switched to Nordpas. Great app, easy to use. Far less conflicts than other app's I've used.
Ответ разработчика
размещено месяц назадHi there. Thank you for choosing us, and we're thrilled to have met your expectations! If anything, do not hesitate to reach us at support.nordpass.com.