Отзывы на «Proton VPN: Fast & Secure»
Proton VPN: Fast & Secure от Proton, Proton Team
Ответ Proton Team
Ответ разработчика
размещено 6 месяцев назадSorry to hear that. Could you share more details about the issue? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Have you tried reinstalling the Proton VPN extension from scratch? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.
916 отзывов
- Оценено на 5 из 5от Пользователь Firefox 20055461, 14 часов назад
- Оценено на 4 из 5от _BoneZ_, день назадI had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.
At least for a paid person. Not sure how that's supposed to work with the free version.Ответ разработчика
размещено 17 часов назадThank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime. - Оценено на 4 из 5от Box Hill, день назадI have been using it for years but this week it doesn't work. The extension keeps loading loading and loading. I tried to uninstall and reinstall it but it didn't work.
The Proton VPN in my MacOS works completely fine but I don't want to use that.Ответ разработчика
размещено 17 часов назадSorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оценено на 5 из 5от Пользователь Firefox 12808330, 2 дня назад
- Оценено на 4 из 5от Setsuna, 2 дня назадEdit: NOW it works. I was able to uninstall it and reinstall. Thank you.
Ответ разработчика
размещено 2 дня назадThat doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оценено на 1 из 5от Пользователь Firefox 19564633, 2 дня назадProtonVPN by itself is not bad, in fact it is by far the best VPN service I have used till date. But this extension? It is more worthless than a boat on land.
The problem is that it never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension.
Here's the process:
1. I pin this extension and then click on its icon
2. A small window appears and its loads... something.
3. It keeps loading.
4. It keeps loading.
Forever.
Yes, I reinstalled it multiple times.
Yes, I updated firefox.
I even rebooted once. Did not work at all. The ProtonVPN Linux CLI did though so its definitely not a network issue on my side.Ответ разработчика
размещено 2 дня назадSorry about that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оценено на 5 из 5от John Smith, 3 дня назадIt was easy to use, & free. I liked that it automatically connected.
- Оценено на 5 из 5от Dio, 4 дня назад
- Оценено на 4 из 5от Пользователь Firefox 18552081, 4 дня назад
- Оценено на 1 из 5от NDB, 7 дней назадAs of now (26.07.17) the Proton VPN extension is unusable and a compromised service. Switching back to PIA for VPN
Recently the Firefox extension has become unstable, often reporting 'invalid refresh token' at startup. Sometime during this issue they have also taken it upon themselves to link the VPN extension info to their webmail service, which is an exceptionally fubar breach of privacy and security as it uses that info to authenticate itself, granting anyone with access to the broswer instant access to email, account information, and account settings - COMPROMISED.Ответ разработчика
размещено 4 дня назадThat doesn't sound right. Please contact us at https://protonvpn.com/support/contact with more details such as your browser version and Proton VPN extension version, the type of internet connection you're using, whether you have any other extensions installed for privacy/security purposes, etc. We'd be happy to help you troubleshoot once we have more details to work with.
On another note, we've passed on your feedback to the team regarding the login sessions. - Оценено на 5 из 5от ciprianl, 8 дней назад
- Оценено на 2 из 5от Devil-Eater, 9 дней назадThe free version keeps disconnecting after some time. I have to manually disable and re-enable the extension for it to work again.
Firefox 152.0.6 (aarch64)Ответ разработчика
размещено 9 дней назадThat doesn’t sound right. Are you taking any specific steps that lead to the issue? Do you happen to have the auto-connect feature enabled? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. Meanwhile, try reinstalling the Proton VPN extension from scratch to see if there's any improvement. - Оценено на 3 из 5от bunaventure, 9 дней назадAuto-connect doesn't really work after a cold boot or sleep. I'll get the notification that it connected, but the icon will appear as if there is no connection, and internet access is completely blocked. A few times of turning it off and on, closing and reopening Firefox, it will start to work again. I think it's related to auto-connect, maybe there needs to be a delay, but I don't really feel like troubleshooting. I really wanted to like it but the desktop app is just more reliable.
Linux Mint 22.3 - Firefox 152.0.5Ответ разработчика
размещено 9 дней назадSorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Оценено на 5 из 5от Rizky, 9 дней назад
- Оценено на 5 из 5от Subvert, 10 дней назад
- Оценено на 5 из 5от BasvdB, 12 дней назад
- Оценено на 5 из 5от Пользователь Firefox 20031320, 13 дней назад
- Оценено на 5 из 5от Пользователь Firefox 20027932, 15 дней назад
- Оценено на 1 из 5от Targren, 15 дней назад
- Оценено на 5 из 5от Пользователь Firefox 20027595, 15 дней назадWorks very well for me, no issues in installing it on zen browser on my mac. 10/10 There is a reason I have my email with you guys as well ^^
- Оценено на 5 из 5от GeorgeGk, 16 дней назадVery good VPN, automatically connects you to fastest server and it's free. For daily use, this is good.
- Оценено на 5 из 5от RayneZireael, 16 дней назад
- Оценено на 5 из 5от Пользователь Firefox 13618331, 16 дней назадGreat plug-in, excellent service. I use Proton VPN all the time in different browsers on different computers. Helps clean up some of the ads too.