Отзывы на «Surfshark VPN — быстро, конфиденциально»
Surfshark VPN — быстро, конфиденциально от Surfshark
Отзывы Пользователь Firefox 16860988
Оценено на 5 из 5
от Пользователь Firefox 16860988, 5 лет назад1 228 отзывов
- Оценено на 5 из 5от Пользователь Firefox 20044216, день назадTHIS IS GREATEST VPN. SurfShark has been an absolute life saver for over four years. Not because I had a great recovery from a terrible experience, but instead - I have never had a terrible experience.
- Оценено на 2 из 5от tomolo, день назадThe Surfshark VPN extension in Firefox does not work on several Cloudflare web pages even on Surfshark's website, others get stuck in a loop and eventually you have to quit Surfshark (pause) to enter the website. And I have put these pages in bypass but it does not work.
I have added the Surfshark extension in Edge there it works although it may take 10-15 seconds.Ответ разработчика
размещено день назадHi there, thank you for getting in touch. If you're having problems accessing some websites after connecting to the VPN, switching to a different server location in the Surfshark app can help. In case the issue persists, please get in touch with our customer support team by joining live-chat on our website here: https://support.surfshark.com/hc/en-us#open-chat - Оценено на 2 из 5от Пользователь Firefox 16470895, 3 дня назадThe extension keeps getting worst at each update. First, you can no longer "star" a VPN server to keep the ones you use most often at the top. Now, instead of putting the VPN front and center, they put the "ad blocking" screen at the forefront, relegating the VPN menu to a narrower area to the right. Why would I want an VPN extension where the VPN is 2nd class citizen, and ad blocking is 1st class? This is horrible.
Ответ разработчика
размещено 3 дня назадHey, thank you for sharing your thoughts. We would like to hear more about your experience to help us improve our upcoming updates. Please contact us at miles@surfshark.com so we can relay your suggestions to our team and take a closer look at the situation. - Оценено на 1 из 5от Badders, 6 дней назад
- Оценено на 5 из 5от Пользователь Firefox 14635941, 6 дней назад
- Оценено на 1 из 5от ViperJ, 8 дней назадThe 5.0.0 UI/UX has substantially regressed and buries the most useful features behind unnecessary menus and clicks.
Highly recommend installing the previous version instead of the new one.Ответ разработчика
размещено 7 дней назадHey, we appreciate your feedback and we're sorry to hear the recent usability changes have made the app less convenient for you. We’d really like to hear more about your experience as this helps us improve future updates. Please contact us at miles@surfshark.com so we can pass your suggestions to the team and take a closer look. - Оценено на 5 из 5от Maciej, 9 дней назад
- Оценено на 3 из 5от Пользователь Firefox 20025811, 11 дней назадUnfortunately, as people said, the optimization is horrible. I've had no issues with it for a while, but then suddenly some websites are *extremely* slow (some even unusable, i.e, no ui elements register a response) using it, and firefox constantly tells me to disable surfshark to fix the issue.
Ответ разработчика
размещено 11 дней назадHi, we're sorry to hear the extension suddenly started causing very slow websites and issues in Firefox. We would like to investigate what changed and what could be causing this behavior on your setup. Please contact us directly at support@surfshark.com or via live chat on our website so we can take a closer look. - Оценено на 5 из 5от Jonathan, 12 дней назад
- Оценено на 5 из 5от Grey Jedi Beccara, 12 дней назад
- Оценено на 5 из 5от somewart, месяц назадswitched from the flathub to a browser addon (since i got a few bugs running the app on Arch). works great here, big thanks to the devs!
- Оценено на 5 из 5от LoganS, месяц назад
Ответ разработчика
размещено месяц назадЗдравствуйте, спасибо за отзыв. Мы хотели бы подробнее разобраться в ситуации и помочь решить эту проблему. Пожалуйста, обратитесь в нашу службу поддержки по адресу support@surfshark.com или через онлайн-чат по ссылке: https://support.surfshark.com/hc/en-us#open-chat- Оценено на 4 из 5от Sir_Jimmothy, месяц назад
- Оценено на 5 из 5от heyitsj0n, месяц назад
- Оценено на 5 из 5от Пользователь Firefox 12979152, месяц назадWorks , excellent for my needs, would recommend
Ответ разработчика
размещено 2 месяца назадHi, thank you for sharing your feedback. We're sorry to hear Surfshark feels poorly optimized for you. We would like to take a closer look at what could be causing the performance issues on your device and see what we can do to help. Please get in touch with us by joining live-chat on our website or at support@surfshark.com.- Оценено на 5 из 5от Пользователь Firefox 18178007, 2 месяца назад
- Оценено на 5 из 5от Sagittarius, 2 месяца назадGreat and useful extension with good customization (sites filtration to apply). It works exactly as expected.
Ответ разработчика
размещено 2 месяца назадHalo, kami mohon maaf mendengar tentang kekecewaan Anda. Surfshark adalah layanan berbayar, jadi Anda perlu berlangganan untuk menggunakannya. Namun demikian, Anda dapat mendaftar untuk uji coba gratis dengan mengikuti langkah-langkah dari panduan ini:
http://support.surfshark.com/hc/en-us/articles/360026123554-Does-Surfshark-offer-a-free-trial
Selain itu, kami memberikan jaminan uang kembali 30 hari untuk tujuan pengujian, jika Anda mendaftar langsung melalui situs web kami: surfshark.com/pricing- Оценено на 5 из 5от insulaser, 2 месяца назад
- Оценено на 1 из 5от Пользователь Firefox 13611738, 2 месяца назад
- Оценено на 4 из 5от Пользователь Firefox 18361484, 2 месяца назад
- Оценено на 5 из 5от Kai, 2 месяца назад