A ton of the "1 star reviews" are people who don't understand that this is a PAID service. Just like NordVPN, and other competitors, it's not free. Don't just review bomb this because you can't read or look into something. Others are complaining about this VPN not blocking all connections from your PC. This app is just for the Browser, not your whole computer. For that kind or protection, use the Desktop App from Surfshark. This is a really well developed app. Login works (when you type in the correct login info). It's quick to connect, and easy to navigate just like the desktop app. I would recommend SurfShark if you are looking for a VPN Provider.