Отзывы на «Расширение Surfshark VPN»
Расширение Surfshark VPN от Surfshark
1 205 отзывов
- Оценено на 5 из 5от Koky0604, 4 года назад
- Оценено на 3 из 5от Пользователь Firefox 17343671, 4 года назадWorks great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
Ответ разработчика
размещено 4 года назадHello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! - Оценено на 1 из 5от kuni, 4 года назадIn my experience, it's a great VPN. However, it leaks my DNS and completely breaks webRTC support. (i.e. for google meet, discord), also it has a "proxy connection error" all the time.
Ответ разработчика
размещено 4 года назадHey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks! - Оценено на 5 из 5от Пользователь Firefox 17149883, 4 года назад
Ответ разработчика
размещено 4 года назадHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Оценено на 4 из 5от Пользователь Firefox 15097165, 4 года назад
- Оценено на 4 из 5от Car-nut, 4 года назад
- Оценено на 4 из 5от Enrico Cinti, 4 года назад
- Оценено на 3 из 5от G. Nijman, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 17338944, 4 года назадDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
Ответ разработчика
размещено 4 года назадHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - Оценено на 5 из 5от Пользователь Firefox 17322258, 4 года назад
- Оценено на 4 из 5от Mr. B, 4 года назад
- Оценено на 4 из 5от Пользователь Firefox 17326388, 4 года назад
- Оценено на 5 из 5от Rewards, 4 года назад
- Оценено на 4 из 5от Пользователь Firefox 15831066, 4 года назад
- Оценено на 2 из 5от Rajmond Burgaj, 4 года назадThe extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
Ответ разработчика
размещено 4 года назадHi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - Оценено на 1 из 5от Пользователь Firefox 17318024, 4 года назадSurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
Ответ разработчика
размещено 4 года назадHi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - Оценено на 5 из 5от Пользователь Firefox 17315470, 4 года назадGreat VPN provider! I had an issue which their kind support solved.
Ответ разработчика
размещено 4 года назадHi there! Thank you for your feedback! We're delighted to see you're enjoying your journey with Surfshark! - Оценено на 5 из 5от Пользователь Firefox 14431631, 4 года назад
Ответ разработчика
размещено 4 года назадHello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features- Оценено на 5 из 5от Tom, 4 года назад
- Оценено на 1 из 5от épsilon, 4 года назад
- Оценено на 5 из 5от VOEURN CHANLY, 4 года назад
- Оценено на 1 из 5от mc010323626, 4 года назадTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
Ответ разработчика
размещено 4 года назадHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - Оценено на 1 из 5от Пользователь Firefox 5650341, 4 года назадconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Ответ разработчика
размещено 4 года назадHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!