Отзывы на «Расширение Surfshark VPN»
Расширение Surfshark VPN от Surfshark
1 205 отзывов
- Оценено на 5 из 5от XARDAS, 4 года назад
Ответ разработчика
размещено 4 года назадHi there! Thank you for your feedback! Our trial works in the sense that you purchase a subscription first, but can apply for a refund 30 days within the purchase date.- Оценено на 1 из 5от Пользователь Firefox 17416291, 4 года назадrequires you to create a surfshark login before you can use it. Immediately uninstalled. Why don't they tell you this right away in the info? It says "1-click VPN proxy extension" but if I have to create a separate account by giving you one of my email addresses to spam, that's a lie.
Ответ разработчика
размещено 4 года назадHello! Thank you for your feedback. Clients do need to have an active subscription on their account, so it's needed to first login in order to connect. Once you do log in, however, you're one click away from connecting! - Оценено на 4 из 5от Пользователь Firefox 17415612, 4 года назадIt turns off too much and I get log out a lot I love it but I need it to not logout every-time. it's just me and only me using this right know.
Ответ разработчика
размещено 4 года назадHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help you out with any issues you're experiencing! - Оценено на 5 из 5от Laura, 4 года назад
- Оценено на 5 из 5от Пользователь Firefox 17411017, 4 года назад
- Оценено на 5 из 5от Пользователь Firefox 14665044, 4 года назад
- Оценено на 1 из 5от Пользователь Firefox 13050918, 4 года назадConstantly disconnects.. and when connected the speed is pathetic.
Ответ разработчика
размещено 4 года назадHello there! Thank you for your review. We're sorry to hear about the issues connection and speed issues encountered. We're sure our Support Team could help you out in this case, so you could have a stable connection, and good speeds! Could you please contact our Team via Live Chats or support@surfshark.com email? Hoping to hear from you soon! 🦈 - Оценено на 1 из 5от Пользователь Firefox 15275827, 4 года назад
- Оценено на 1 из 5от Rosalind H, 4 года назад
- Оценено на 5 из 5от Пользователь Firefox 17374048, 4 года назад
- Оценено на 4 из 5от PostHoc, 4 года назад
Ответ разработчика
размещено 4 года назадHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Оценено на 5 из 5от Пользователь Firefox 15443954, 4 года назад
- Оценено на 2 из 5от Пользователь Firefox 14530851, 4 года назадSeriously I am surprised I am giving this 3 stars. Surf Shark in general hasn't been all that great of an experience, compared to Cyber Ghost at least. This add-on is slow as browser add on usually are a bit slower, however it also just as the dektop app forgets my password even when I just change it, leading to endless changing and not being able to use it except signing on to the website. I am going back to cyber ghost ot Nord because I found 3 years Nord for 12 bucks on Dark-net, unless somehow this is all resolved I am getting my money back in 2 weeks, also not only that issue but overall speed is trash compared to Cyber Ghost and Cyber Ghost UI was way more in depth, graphically intensive and ran a million times better, signed on every time I wanted with whatever settings, kill switch worked almost to good, haven't had the same at all yet. Surf shark has no kill switch with add-on and always signing out randomly, not good. Just changed to a 2 because I forgot about that, until now, I am reinstalling it as an add-on the 3rd time right now and countless times for desk top, phone worked, but nothing special speed wise, Cyber Ghost integrated with Android at least much better. I have had worse with Pure VPN charging me 3 years strait just for doing a trial and complaining every year and not getting a refund until I took it to facebook, so that's the only reason this didn't get a 1 star.
Ответ разработчика
размещено 4 года назадHey! I am sorry to hear that you had to experience these issues with Surfshark VPN. Your journey with us is much important and our team would be glad to solve the issues together with you. Could you reach out to us via Live chat support or at support@surfshark.com? Thank you! 🦈 - Оценено на 5 из 5от Norman, 4 года назад
Ответ разработчика
размещено 4 года назадHello! Sorry to hear that you experienced issues when trying to download Surfshark. I am sure our awesome customer success team can help you out. Could you get in touch with them via Live Chat support or at support@surfshark.com? Thanks 🦈- Оценено на 5 из 5от Пользователь Firefox 16861748, 4 года назад
- Оценено на 5 из 5от Paul Leary, 4 года назад
- Оценено на 1 из 5от Alone, 4 года назадЗаплатил кучу бабла за платный VPN что бы он работал хуже бесплатного Browsec. На первый взгляд все отлично, НО стоит поработать 5-10м и VPN просто отказывается что либо грузить, после чего и вовсе вылетает и долгое время не может подключиться к серверам.
Ответ разработчика
размещено 4 года назадПривет! Нам очень жаль, что вы столкнулись с трудностями при использовании Surfshark. Хотим сообщить, что наша служба поддержки работает круглосуточно — вы можете в любое время связаться с ней в онлайн-чате или по электронной почте: support@surfshark.com и получить помощь на своем языке. Наши специалисты с радостью ответят на все ваши вопросы! 🦈 - Оценено на 5 из 5от Пользователь Firefox 12702504, 4 года назад
- Оценено на 4 из 5от Пользователь Firefox 16336868, 4 года назад
- Оценено на 4 из 5от John Zeigler, 4 года назад
- Оценено на 5 из 5от trinh, 4 года назад