Recensioner för Proton VPN: Fast & Secure
Proton VPN: Fast & Secure av Proton, Proton Team
57 recensioner
- Betygsatt 3 av 5av Firefox-användare 19904433, för 2 månader sedanI'd love to see more linux compatability in the Proton suite as a whole.
Utvecklarens svar
postad för 2 månader sedanThank you for the review. If you have any specific suggestions on how we can further improve our services on Linux, or if you happen to be experiencing any issues, feel free to let us know at https://proton.me/support/contact. We always appreciate our community's input. - Betygsatt 3 av 5av Ce@p2g77L#W, för 2 månader sedanIt does its job. Reliable. Not greedy, the free version is quite good.
However, there are some problems specific to Firefox.
There are regular connection problems.
-It always says there's a problem connecting your account, but your account connects (this isn't a huge problem, it's just confusing for some).
-Sometimes it connects and then disconnects after a split second. You have to wait a bit. (Meh, okay, but it's still a problem)
-Sometimes it doesn't connect automatically (this is a minor issue if you've pinned it to the top right, but it's very annoying)
-Loses the browser permissions?? You have to delete the add-on regularly and re-grant the requested permissions. (This is what's frustrating because the necessity of this can be forgotten.)
At least I experience these problems in both Windows and Cachy.Utvecklarens svar
postad för 2 månader sedanThank you for your feedback. Which Firefox version and Proton VPN extension version do you have installed exactly? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Are you using any antivirus, firewall, or device optimization software? Contact us at https://protonvpn.com/support/contact with more details so we can investigate the issues further and help you troubleshoot. - Betygsatt 3 av 5av normalized, för 3 månader sedanThe extension itself is super snappy and responsive, but the fact that I have to disable and re-enable it on every PC restart is driving me crazy. Otherwise it refuses to work, either saying that the destination is unreachable or showing that it is connected when it clearly is not.
Utvecklarens svar
postad för 3 månader sedanThat doesn't sound right. Please contact us at https://protonvpn.com/support/contact letting us know which specific browser version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the behavior further. - Betygsatt 3 av 5av Firefox-användare 19640629, för 3 månader sedanWhere do I submit bugs? After every time my laptop hibernates or sleeps, I have to uninstall and reinstall for the connection to work again. Or wait a very long time. I use this extension, because the official Linux package apparently requires systemd and fails.
Utvecklarens svar
postad för 3 månader sedanSorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Betygsatt 3 av 5av Foxie, för 3 månader sedanthis is a great product but a recommendation would be to have it 'talk' to the desktop app or at least have an option for it to do it that way if i connect on the desktop app its shown in the extension and vice versa. additional similar to the android app a way to set a different default connection that isnt the fastest in both the extention and linux app would be nice (i believe the windows client has this option)
Utvecklarens svar
postad för 3 månader sedanThank you for your review. We have passed on your feedback to the team for future improvement. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Yog333, för 3 månader sedanOblige à désactiver puis ré-activer systématiquement au lancement de Firefox après une mise en veille de Windows, sous risque d'exposer mon adresse IP.
Utvecklarens svar
postad för 3 månader sedanSorry about that. We're aware of the issue, and our team is working on a fix, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Betygsatt 3 av 5av Sonny_Youkali, för 3 månader sedanMi riferisco al servizio vpn offerto da Proton. Su Windows tutto bene mentre su Linux, UbuntuStudio e Linux Mint, ho diversi problemi che sono risolvibili ma fanno perder tempo
Utvecklarens svar
postad för 3 månader sedanThank you for your review. Feel free to reach out to us at https://protonvpn.com/support/contact with more details about the issues you're experiencing. We'd be more than happy to help. - Betygsatt 3 av 5av Almost9797, för 5 månader sedanThis is an easy-to-set-up VPN to use, with a well-known privacy-oriented company, and it's fast, i.e. the speed drop is not at all noticeable even with the free (non-media) bandwidth.
Unfortunately, if the extension is kept running while the computer goes to sleep, etc., the internet connection for the browser becomes unstable, including not being able to connect to any website. Turning off the extension restores the normal connection, but turning the extension back on still causes problems. At this point, removing and reinstalling the extension is required to get it working again. This is non-ideal. Some other reputable VPN providers may be easier to work with than this.Utvecklarens svar
postad för 5 månader sedanSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep the extension up-to-date for any improvements. Meanwhile, we’ve passed on your report to the team accordingly. - Betygsatt 3 av 5av Firefox-användare 19727755, för 5 månader sedanGood extension, but I confirm the bug reported by another user. If I close Firefox (Ubuntu snap) with the VPN connected and shut down my computer, at restart when I launch Firefox there's a notifiation indicating that the VPN is connected but the browser cannot reach any website and the extensions seems broken (blank menu on icon click). The only way to retrieve a working Firefox situation is to unistall the extension (if only disabled, Firefox stops working when reenabled).
Utvecklarens svar
postad för 5 månader sedanSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep the extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Betygsatt 3 av 5av Saxayone, för 5 månader sedanEdit: A full re-install doesn't seem required, if you go to manage extension > disable > enable then it seems to make it work again.
Sometimes bugs out and requires a full re-install to work again.
From my limited testing it seems to be related to closing the browser while the vpn is connected.Utvecklarens svar
postad för 5 månader sedanThat doesn't sound right. Would you mind describing the issue further? What exactly is the bug you're encountering? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Betygsatt 3 av 5av BRSP, för 5 månader sedanThis add on, is constantly having problems with Firefox, works fine in other browsers like Vivaldi, it was working on Firefox, suddenly when I connect, the addon on Firefox, it begin to give me this message to all sites:
"
Secure Connection Failed
An error occurred during a connection to google.com. Cannot communicate securely with peer: no common encryption algorithm(s).
Error code: SSL_ERROR_NO_CYPHER_OVERLAP
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem."
NOTE: I don't have the Proton VPN client working on windows, just using add on with browser.Utvecklarens svar
postad för 5 månader sedanSorry to hear that. Could you share more details about the issue? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Have you tried reinstalling the Proton VPN extension from scratch? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help. - Betygsatt 3 av 5av ash, för 6 månader sedanHandy extension for tunneling your web browsing through a VPN. On Windows the extension reconnects when the system wakes, but on macOS* the extension gums up the whole browser if the system went to sleep with the VPN connected, necessitating unloading and reloading the extension.
* Intel-64 architecture; have not had the problem since switching to Apple SiliconUtvecklarens svar
postad för 6 månader sedanSorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Which exact version of Firefox and the Proton VPN extension do you have installed? What type of internet connection are you using? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help. - Betygsatt 3 av 5av Davide, för 7 månader sedan1. Can not specify favorite countries. You have to search a list of 900 countries, even though everyone mostly only uses a handful of them.
2. Can not be enabled only for specific *containers* (to specied countries.)
This is also easily possible with other VPNs via the Mozilla Container extension, if you would have a SOCKS5 proxy address. to use with Proton...
Other than that, it works.Utvecklarens svar
postad för 7 månader sedanThank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Firefox-användare 14184547, för 7 månader sedanThis works well on desktop Firefox, but not mobile (I tried force enabling it, but it just gives permission errors so far — maybe I'll figure out it).
Utvecklarens svar
postad för 7 månader sedanThank you for your review. The browser extension is currently not officially supported on Firefox for mobile devices, however, we've passed on your feedback to the team for future consideration. In the meantime, you can download the native Proton VPN app for your platform at https://protonvpn.com/download. - Betygsatt 3 av 5av srickficture, för 7 månader sedanThe Proton VPN extension is almost perfect, but on Firefox Linux, this thing just won't reconnect after coming back from sleep! Disconnecting and reconnecting hangs, and that gets nowhere, but disabling and re-enabling the extension makes everything work. Proton is a great VPN with a lot of extra functionality, but this extension needs a bit more polish.
Utvecklarens svar
postad för 7 månader sedanThat doesn't sound right. Could you share more details about the issue? Are you receiving any specific error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Betygsatt 3 av 5av Henne, för 7 månader sedanLeider startet das Addon nicht fehlerfrei automatisch mit dem Start von Firefox. Firefox ladet keine Seiten bei eingeschalteten aqutostart des Addon und stürzt ab. Ohne eingestellten Autostart funktioniert es, daher 3 Sterne.
Utvecklarens svar
postad för 7 månader sedanThank you for your feedback. We're aware of the issue, and our team is working on a potential fix, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly. - Betygsatt 3 av 5av SnigePippi, för 8 månader sedanWorked mostly fine the last 3 weeks. Now I've had to disable it as it is blocking my connection. Hope it will be solved, but it's turned off for now.
Utvecklarens svar
postad för 8 månader sedanThat doesn't sound right. Would you mind describing the issue further? Are you experiencing no internet access while connected to the extension? If so, are you receiving any error messages perhaps? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Betygsatt 3 av 5av alepanierafale, för 8 månader sedanProblem polega na tym, że to rozszerzenie w pewien sposób się blokuje. Przy ponownym uruchamianiu przeglądarki Firefox nie ma do niego dostępu, tak jakby wciąż się wczytuje, a proces ten nie kończy się. A zatem skorzystanie w pełni z tego rozwiązania nie jest możliwe, ponieważ dopóki rozszerzenie nie połączy się z serwerem, to strony nie wczytują się. Aby rozwiązać ten problem należy wyłączyć rozszerzenie i następnie ponownie je włączyć. To bardzo upierdliwe.
Utvecklarens svar
postad för 8 månader sedanThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What are the exact steps you're taking that lead to the issue? Are you using any other extensions for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Betygsatt 3 av 5av Firefox-användare 17954715, för 8 månader sedanTry to make it work better on omegle like sites like emerald
Utvecklarens svar
postad för 8 månader sedanThank you for your review. Could you describe the issue further? What difficulties are you experiencing using the website while connected to Proton VPN? We'd be happy to help, but we need some basic details to work with. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you. - Betygsatt 3 av 5av Mike Zamkovsky, för 9 månader sedan
- Betygsatt 3 av 5av g1zm02k, för 9 månader sedanDoes the job, but it does it in the most basic and annoying way possible, for example you can't set up a default country (i.e. USA) and you instead have to constantly scroll down and activate your country of choice manually every time you want to use it because it resets the list position back to the beginning any time you click on anything...
This wouldn't be a problem if not for the fact that you can't invert split-tunnelling — I literally only want to use the VPN for one or two sites that I have data on that are blocked in the UK but I can't without it causing problems everywhere else — so I have to continuously Connect/Disconnect via the long-winded means I mentioned above every time I want to use those sites.
Other than that, no issues, but I won't be resubscribing as it's really too much faffing about for something that you should be able to set up as a one-click connect.Utvecklarens svar
postad för 9 månader sedanThank you for your review. Although these features are not available at the moment, we've passed on your feedback to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Firefox-användare 19221936, för 9 månader sedan
- Betygsatt 3 av 5av User, för 9 månader sedanHello, glad to see that these reviews are actively monitored and responded to. A major issue that I have had with this extension for ages is that I cannot pin certain locations to the top of the country list, or set a certain location as default as is possible in the mobile app versions of ProtonVPN. It is tedious to have to always search or scroll far down to get to the desired location. Please add this feature.
Utvecklarens svar
postad för 9 månader sedanThank you for your review. We have passed on your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Betygsatt 3 av 5av Brahvim, för ett år sedan
- Betygsatt 3 av 5av Namecito, för ett år sedanIt never worked since I installed it like 3 weeks ago. My case is the same than the one of the previous reviewer. I need it mostly for one website. When trying to enable it I get the same error: "Network error..." Firefox and add-on are updated, 115.26.0es and 1.2.9 respectively. Not using any other proxy or VPN.
Update due to developer's reply: I'll contact you providing info on the questions asked. I would like to add that I just tried the Chrome extension and it works. So it might be something related specifically to Firefox.
Update 2: I solved it. When filling up the support request I decided to give it a last try and discovered that when installing the add-on there's a fugacious message I can't read nor accept that precedes the aforementioned error. So I recorded my screen and play in slow motion and saw there's a message asking for permissions. After googling I went to the add-ons page and selected the extension and then its Permissions tab and enabled them and it worked. Might be kind of a bug that prevents the message to stop.Utvecklarens svar
postad för ett år sedanThat doesn’t sound right. Could you share more details about the issue? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further.