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Recensioner för Proton VPN: Fast & Secure

Proton VPN: Fast & Secure av Proton, Proton Team

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74 recensioner
  • av Firefox-användare 18899970, för 2 dagar sedan
    Four stars because I've used this for years without any hiccups, not five since it has been days since I have been able to use it on any Firefox-based browser. Works fine on Chromium-based browsers. This is important and needs to be fixed yesterday. People might be browsing the web without any protection, since they don't realize their connection to this VPN has been lost for so long now.
  • av Cpt.McCartman, för 3 dagar sedan
    Usually a very reliable VPN service (at least for the subscription) with some rare mishaps in streaming geoblocked live streams

    Utvecklarens svar

    postad för 3 dagar sedan
    Thank you for the review. Could you let us know which specific streaming services you're having trouble with? We have a support article at https://protonvpn.com/support/streaming-guide, where you can find all the streaming services that are officially supported at the moment. If you're having trouble with any of the listed services, you can try the fixes mentioned at https://protonvpn.com/support/streaming-troubleshooting-guide. If there's no improvement, contact us at https://protonvpn.com/support/contact with more details so we can help you further.
  • av Firefox-användare 15073521, för 4 dagar sedan
  • av Vincent M., för 5 dagar sedan
    Fine when it works, but since few days, regular infinite wheel and no connexion to any servers. Block all web traffic if I didn't deactivate the addon. (A kill button seems to be mandatory)

    Utvecklarens svar

    postad för 4 dagar sedan
    That doesn't sound right. What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Are both your browser and the Proton VPN extension up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help.
  • av Othmar, för 11 dagar sedan
    Funktioniert meist gut, manchmal undefinierbare Verbindungsabbrüche, sonst jedoch schnell und in Ordnung

    Utvecklarens svar

    postad för 4 dagar sedan
    Thank you for the review. Could you share more details about the occasional connection issue? What type of internet connection are you using? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can investigate further.
  • av alex, för en månad sedan
  • av _BoneZ_, för en månad sedan
    I had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.

    At least for a paid person. Not sure how that's supposed to work with the free version.

    Utvecklarens svar

    postad för en månad sedan
    Thank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime.
  • av Box Hill, för en månad sedan
    I have been using it for years but this week it doesn't work. The extension keeps loading loading and loading. I tried to uninstall and reinstall it but it didn't work.

    The Proton VPN in my MacOS works completely fine but I don't want to use that.

    Utvecklarens svar

    postad för en månad sedan
    Sorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.
  • av Setsuna, för 2 månader sedan
    Edit: NOW it works. I was able to uninstall it and reinstall. Thank you.

    Utvecklarens svar

    postad för en månad sedan
    That doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • av Firefox-användare 18552081, för 2 månader sedan
  • av Firefox-användare 20002330, för 2 månader sedan
  • av Firefox-användare 19995016, för 3 månader sedan
    was working perfectly fine, until it doesn't want to and stuck on the loading page and have to remove the extension and reinstall it again

    Utvecklarens svar

    postad för 3 månader sedan
    Sorry to hear that. What OS are you experiencing this issue on? Do you have any other extensions installed for privacy/security purposes? What type of internet connection are you using? Is your browser up-to-date? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • av Firefox-användare 19047405, för 3 månader sedan
  • av Firefox-användare 19947022, för 3 månader sedan
    The bad thing about protonvpn free is that it assigns you a server based on your IP. Proton may be collaborating with authorities. Something we don't know internally, and they can already know your IP. So when you connect you are assigned to a free server but what you don't know who is connected to that server can be you alone or with other people. Another thing is that it uses VPS, dedicated servers are in England, we all know that England is an ally of the United States so draw your conclusions. What I don't understand is why one cannot choose which server to use and not that the system itself assigned me based on its preferences.

    Utvecklarens svar

    postad för 3 månader sedan
    The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change server, or you can upgrade to connect to a specific server in a country of your choice.

    All of the Proton VPN servers use static IP addresses, which means that the same IP address is shared between all users connected to the server, and the IP address is the same all the time for that particular server, unless the server itself is changed. However, this does not apply to the free and Secure Core servers, which are selected from a pool of servers in order to balance out the load. As for dedicated IPs, we support multiple other countries: https://proton.me/support/dedicated-server-locations.

    Lastly, we're not collaborating with any authorities whatsoever. If you'd like to assure yourself of Proton VPN's trustworthiness, navigate to https://protonvpn.com/blog/is-protonvpn-trustworthy for more details. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services.
  • av Firefox-användare 19941048, för 4 månader sedan
    So like sometimes I need to turn the extension on and off a lot sometimes cuz if I don't it just won't connect to internet. (The web browser not the computer) I've tried this on waterfox and librefox I believe and multiple devices and OSes

    Utvecklarens svar

    postad för 4 månader sedan
    Thank you for the feedback. Does the issue perhaps occur after rebooting your device, or restarting your browser? Are you receiving any error messages? Do you have the auto-connect feature enabled? Which browser version and Proton VPN extension version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
  • av AwakeningLight, för 5 månader sedan
    The add-on is quite useful, but the integration (as already stated in another comments) with the desktop (Windows and Linux) app is lacking. The default auto-connect server selection would also come in handy, as it's done in desktop app.

    Utvecklarens svar

    postad för 4 månader sedan
    Thank you for your review. We have passed on your feedback to the team for future improvement. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • av Firefox-användare 18462174, för 5 månader sedan
  • av Firefox-användare 18859341, för 5 månader sedan
  • av Jake, för 6 månader sedan
  • av Firefox-användare 19797667, för 6 månader sedan
  • av Firefox-användare 19760843, för 6 månader sedan
  • av Cruella Coupe DeVille, för 6 månader sedan
  • av Christopher, för 7 månader sedan
    A simple to use VPN, especially for subscribers, but unreliable; the extension consistently disconnects intermittently, requiring disabling and re-enabling the extension several times to re-establish a connection.

    Utvecklarens svar

    postad för 7 månader sedan
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • av Mrcat26, för 7 månader sedan
  • av SSR, för 7 månader sedan