Hello, Harry. Thank you for updating your review and providing your Ticket ID and additional context. We understand your frustration, particularly since Firefox ESR is your preferred browser both for security reasons and for maintaining a consistent setup between your profiles. Being advised simply to switch browsers understandably wasn't the solution you were looking for.

At this time, ESR-based browsers are not officially supported by the NordPass extension. While standard Firefox is supported, we recognize that installing and maintaining a separate browser solely for NordPass isn't an ideal workaround for everyone.

We've forwarded your feedback regarding Firefox ESR compatibility and the support experience to the relevant teams for future improvements. Hopefully, such functionality will be available in the future. We're sorry this compatibility limitation has negatively affected your experience!