Відгуки для NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox автор NordVPN
2 704 відгуки
- Оцінка 1 з 5від mon, 5 років томуIt's useless, I'm tired of re-installing the add-on every time I need to use VPN, this problem been there for months. I will not continue my subscription, better use Mozilla VPN from now on
Відповідь розробника
оприлюднено 5 років томуHello. It would be great if you could specify the exact issue you experienced with our VPN extension. It will help us improve it in the future. -Neo - Оцінка 1 з 5від YYYOOOWOWOWOWO, 5 років тому
- Оцінка 1 з 5від icefox, 5 років томуCan not select server after login, I'm glad I cancelled my recurring subscription as it seems your developers can't even do a simple job right
Відповідь розробника
оприлюднено 5 років томуHello! We're sorry to hear about the experience you had with our proxy extension. Perhaps you can try reinstalling it, and, if the issues persist, could you try contacting our customer support team at support.nordvpn.com? We're ready to help you out anytime! -A.S. - Оцінка 1 з 5від Користувач Firefox 16963958, 5 років томуTotally unreliable. Stops working frequently. Restarting doesn't fix it.
Відповідь розробника
оприлюднено 5 років томуHello. Please try reinstalling the extension instead and check if it makes any changes. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com to get it sorted at any time. -A.S. Відповідь розробника
оприлюднено 5 років томуHello. Our service is subscription based so yes, you need to purchase a subscription to create an account with us and with that you would be able to log in to our services. If you need any help, please don't hesitate contacting us via live chat at https://support.nordvpn.com/. -R.L.- Оцінка 1 з 5від Користувач Firefox 16958380, 5 років томуAfter reinstalling the add-on, the icon disappeared on the task bar and never show up again. Other add-ons are showing okay. Installing another new add-on is okay so I guess it's the Add-on problem.
Toggling to enable/unable the add-on or reinstalling is not fixing the issue.
Have no idea how to use it at this moment.Відповідь розробника
оприлюднено 5 років томуHello. Please contact us at support.nordvpn.com so we could take a better look at what could possibly be causing this issue to occur. We're happy to help 24/7! -Drea - Оцінка 3 з 5від Користувач Firefox 16958285, 5 років томуIt generally does its job but every few weeks it stops working and needs reinstallation
Відповідь розробника
оприлюднено 5 років томуHello. There might be another extension installed on your browser that's causing an interference with ours. Please reach out to us at support.nordvpn.com for further assistance. -Drea - Оцінка 5 з 5від Dragola, 5 років томуI had issues in the past with this extension but it seems to be working fine now. Hopefully the extension doesn't break again or have other issues.
- Оцінка 1 з 5від JamesL, 5 років томуHere we go again with the problems. It tells me to log in. I log in and it gives me the message that I have successfully logged in, but then it still tells me to log in. I have uninstalled and reinstalled it multiple times (which is something that I should not need to continuously do), and tried logging in multiple times after each reinstall. What is the problem here NORD???????
This seriously makes me question the security and reliability of your VPN that I subscribe to.
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Old Problem - Today it will no longer allow me to log in. It doesn't even give me the option. When I click on the settings it then gives me the option to log out, but also will not work. It was working great until today. Something has happened and needs to be corrected.
I received a message asking that I reinstall Nord. I had already tried that multiple times, however today it started working again. Who knows what was going on, but it seems to be ok now.
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оприлюднено 5 років томуHello. Please try reinstalling the extension to fix this issue. If the situation remains unchanged afterward, please contact us directly via support.nordvpn.com at your earliest convenience to get this sorted out. - A.V. Відповідь розробника
оприлюднено 5 років томуHello. Sorry to hear about the trouble. Please reinstall the extension to correct the situation. Should the issue persist, please don't hesitate to contact us directly via support.nordvpn.com. We'll gladly help you sort it out anytime! - A.V.- Оцінка 1 з 5від Brendael, 5 років томуDO NOT TRUST THIS ADD ON!
You just can't trust this add on. The icon shows you're connected but it randomly disconnects in the background so you think you're going through the VPN but you aren't. This is even worse than it just not working. Tried uninstalling and reinstalling but it still doesn't connect.Відповідь розробника
оприлюднено 5 років томуHello! Please make sure to contact us via Twitter DMs @NordVPN or support team via live chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оцінка 1 з 5від Користувач Firefox 16954669, 5 років томуJust not WORKING, the connection is so slow and can freeze for 10 seconds.. (the plugin worked well on chrome btw), my VPN is not usable currently and I will be forced to cancel my subscription if this problem is not fixed.
Відповідь розробника
оприлюднено 5 років томуHello. Please try reinstalling the extension or check if the issue persists on a fresh browser installation. If the issue is still there after that, please contact our support team via live chat at https://support.nordvpn.com/ for further help. -R.L. - Оцінка 5 з 5від Miguel, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 16952517, 5 років томуHas gotten really flakey for about the last year w/ Firefox on Win10. Android version has some issues too hanging but its a lot better than the windows version. Nord's customer support solution is to use their whole computer VPN and not the FF plugin. I can't do that. Not very fast either.
Відповідь розробника
оприлюднено 5 років томуHello! Please make sure to contact us via Twitter DMs @NordVPN chat at support.nordvpn.com and we'll assist you to resolve the issue. -Neo - Оцінка 5 з 5від Користувач Firefox 12239560, 5 років тому
Відповідь розробника
оприлюднено 5 років томуHello. If you're facing trouble with our extension, please try reinstalling it. If the issue persists, contact us directly via support.nordvpn.com - A.V.- Оцінка 5 з 5від Користувач Firefox 13564974, 5 років тому
- Оцінка 5 з 5від Користувач Firefox 13403694, 5 років тому
- Оцінка 5 з 5від Richard Hovey, 5 років тому
- Оцінка 1 з 5від wz1m, 5 років томуYour add on does not work. I log in, and it confirms I logged in. No access to the add-on. I've tried re-downloading and it doesn't work. Your app is broken. I paid you 300 dollars for the year. FIX IT! I will not be buying your vpn in the future. It's been almost a month
Відповідь розробника
оприлюднено 5 років томуHello. We're sorry to hear about the trouble. Please try reinstalling/updating your browser. If the issue persist, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M. - Оцінка 1 з 5від Sitech, 5 років тому
- Оцінка 1 з 5від korefuji, 5 років томуReally poor app, breaks all the time. Have to uninstall and reinstall frequently, clear cache all the time. It's really really poor
Відповідь розробника
оприлюднено 5 років томуHello. We're sorry to hear about your experience while using our browser extension. Please contact us directly via support.nordvpn.com or @nordvpn on Twitter to get this situation checked out and get the issue fixed in no time! Our team is available 24/7. -A.S. - Оцінка 1 з 5від Mikul, 5 років томуThis version doesn't allow me to log in. Hitting the login button bring up a popup that takes 30s to load. After entering my credentials it tells me that I have logged in, but I cannot select any countries to log in from as it says that I am not logged in.
Відповідь розробника
оприлюднено 5 років томуHello. We're sorry to hear about the trouble! Please try reinstalling our extension. If the issue persists, we recommend contacting our support team via live chat at support.nordvpn.com. - M.M.