Відгуки для Surfshark VPN — швидко, конфіденційно
Surfshark VPN — швидко, конфіденційно автор Surfshark
310 відгуків
Відповідь розробника
оприлюднено 4 роки томуHello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- Оцінка 1 з 5від Користувач Firefox 17338944, 4 роки томуDear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
Відповідь розробника
оприлюднено 4 роки томуHi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - Оцінка 1 з 5від Користувач Firefox 17318024, 4 роки томуSurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
Відповідь розробника
оприлюднено 4 роки томуHi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? Відповідь розробника
оприлюднено 4 роки томуHello there! Thank you for your review! Surfshark is a paid service, however, we have plenty of features, which you can find on our website: https://surfshark.com/features- Оцінка 1 з 5від épsilon, 4 роки тому
- Оцінка 1 з 5від mc010323626, 4 роки томуTheir Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
Відповідь розробника
оприлюднено 4 роки томуHi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - Оцінка 1 з 5від Користувач Firefox 5650341, 4 роки томуconfusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
Відповідь розробника
оприлюднено 4 роки томуHello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you! - Оцінка 1 з 5від Користувач Firefox 17262314, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 17241791, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 17237205, 5 років томуUSER HOSTILE I'm canning it. Nothing in setup works as stated.
Відповідь розробника
оприлюднено 5 років томуHello! Thank you for your review, and I'm sorry to hear about your experience. Could you please reach out to our friendly CS team via live chat or email at support@surfshark.com regarding your issues? Thanks! Відповідь розробника
оприлюднено 5 років томуHi there! Thank you for your review. We'd like to sincerely apologize for the troubles you've encountered with our Firefox web browser extension! That said, perhaps you could get in touch with our Customer Success team via the live chat found on surfshark.com? Our agents would be more than happy to help you sort this out!- Оцінка 1 з 5від Користувач Firefox 12594134, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 16766017, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 17186143, 5 років томуCan't login most of the time. And if you manage to login, it kicks you out in the middle of the session (which is unacceptable for a VPN)
Відповідь розробника
оприлюднено 5 років томуHey! We're very sorry to hear you're experiencing these issues. 😥 Currently we are experiencing issues with Proxy services. However, our VPN servers are working just fine so for now, we suggest using the VPN app instead of the Extension! Our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out. They'll be happy to help answer any questions you may have! - Оцінка 1 з 5від skeletondude, 5 років томуi cant create an account and the website wont open to create my new account
Відповідь розробника
оприлюднено 5 років томуHi there! I'm sure that our lovely agents can help you out with that! You can reach them via e-mail at support@surfshark.com or even join our live chats at the bottom of https://support.surfshark.com/hc/en-us! Відповідь розробника
оприлюднено 5 років томуHi there! Could you perhaps reach out to our support agents via e-mail at support@surfshark.com? I'm sure they could take a closer look at your issue, and give you and tips and tricks as well! 😊- Оцінка 1 з 5від krish, 5 років тому
- Оцінка 1 з 5від Kaloonie, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 14201137, 5 років тому
- Оцінка 1 з 5від jenna, 5 років тому
- Оцінка 1 з 5від Andre, 5 років тому
- Оцінка 1 з 5від Користувач Firefox 17061356, 5 років тому
- Оцінка 1 з 5від yous, 5 років томуon te dis que c'est gratuit mais tu dois choisir un forfait pour t'inscrire.
Відповідь розробника
оприлюднено 5 років томуHello! Our secure VPN service indeed requires you to purchase a subscription. In order to provide a secure and reliable VPN service, we have to invest a lot of resources into the VPN infrastructure, therefore, a free VPN solution is not available, at least at the moment. That said, all of our plans offer a 30-day money-back guarantee if you're not satisfied! - Оцінка 1 з 5від IvarEngineDriver, 5 років тому
Відповідь розробника
оприлюднено 5 років томуHello there! The Surfshark VPN is paid, since our main goal is to provide the best quality, reliable services, which requires funds. However, you can contact our Support Team via Live Chats, or support@surfshark.com, and they will help you pick out the most suitable plan! 🦈