Reviews for Proton VPN: Fast & Secure
Proton VPN: Fast & Secure by Proton, Proton Team
740 reviews
- Rated 5 out of 5by Mattias, a month ago
- Rated 5 out of 5by Harige Henk, a month ago
- Rated 5 out of 5by Firefox user 13476205, a month ago
Developer response
posted a month agoThat doesn't sound right. Can you let us know if you're receiving any error messages? What are the exact steps you're taking that lead to the issue? Which exact version of your browser and the Proton VPN extension do you have installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.- Rated 5 out of 5by Poligraf Poligrafovich Bouboulov, a month ago
- Rated 5 out of 5by Nomis, a month agoThe Proton VPN has worked flawlessly, however it should be pointed out that I have had a number of issues based around cloud based services either responding with a 403 or 500. These seem to relate to specific services which detect and deal with proxy related services with a service specific response. When disconnecting from the VPN the servers respond in an expected way.
I believe that this is VPN based and not Proton based. It seems some of those submitting reviews may have experienced this. - Rated 4 out of 5by Hylton Conacher, a month agoGreat product but does need some work on its proxy handling ie when visiting a site with stock prices, the price changed and after I refreshed the price had not changed on the display. When I changed end point and refreshed then the site showed the correct new price.
Developer response
posted a month agoThank you for your review. Which specific website are you experiencing this behavior with? Also, which exact server are you connected to in the process? Are you able to consistently reproduce the behavior? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can investigate further. - Rated 5 out of 5by Sabisa, a month agowhy it faster thn native app, waever dat gud thing ig for desktop use windscribe
- Rated 5 out of 5by Firefox user 17460825, a month agoIt's sometimes annoying, slow and unstable. But I can't say a bad word about it because it's free and only sometimes bad
- Rated 1 out of 5by Mark Samson, a month ago
- Rated 5 out of 5by Fadelion, a month ago
- Rated 5 out of 5by Miguel, a month ago
- Rated 1 out of 5by Firefox user 19425685, a month ago
- Rated 1 out of 5by Firefox user 17767719, a month ago
- Rated 5 out of 5by alexpizza, a month ago
- Rated 5 out of 5by Geoff, a month ago
- Rated 3 out of 5by Almost9797, a month agoThis is an easy-to-set-up VPN to use, with a well-known privacy-oriented company, and it's fast, i.e. the speed drop is not at all noticeable even with the free (non-media) bandwidth.
Unfortunately, if the extension is kept running while the computer goes to sleep, etc., the internet connection for the browser becomes unstable, including not being able to connect to any website. Turning off the extension restores the normal connection, but turning the extension back on still causes problems. At this point, removing and reinstalling the extension is required to get it working again. This is non-ideal. Some other reputable VPN providers may be easier to work with than this.Developer response
posted a month agoSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep the extension up-to-date for any improvements. Meanwhile, we’ve passed on your report to the team accordingly. - Rated 3 out of 5by Firefox user 19727755, a month agoGood extension, but I confirm the bug reported by another user. If I close Firefox (Ubuntu snap) with the VPN connected and shut down my computer, at restart when I launch Firefox there's a notifiation indicating that the VPN is connected but the browser cannot reach any website and the extensions seems broken (blank menu on icon click). The only way to retrieve a working Firefox situation is to unistall the extension (if only disabled, Firefox stops working when reenabled).
Developer response
posted a month agoSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep the extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Rated 3 out of 5by Saxayone, a month agoSometimes bugs out and requires a full re-install to work again.
From my limited testing it seems to be related to closing the browser while the vpn is connected.Developer response
posted a month agoThat doesn't sound right. Would you mind describing the issue further? What exactly is the bug you're encountering? Are you receiving any error messages? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Rated 5 out of 5by Firefox user 17901361, a month agoServizio molto semplice, comodo e che rispetta la privacy
- Rated 5 out of 5by Firefox user 19725057, a month ago
- Rated 5 out of 5by Firefox user 13846893, a month ago
- Rated 1 out of 5by chess8941, a month agofirefox and linux broken. both versions have authentication persistence issues. log out, disable, re enable, re log is only fix. been like this for ages. why does the linux version suck so bad in comparison of windows....
Developer response
posted a month agoThat doesn't sound right. Could you describe the issue in more detail? Are you receiving any specific error messages? What Linux distro are you running, and which exact version of Firefox do you have installed? Have you tried reinstalling the Proton VPN extension? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. - Rated 4 out of 5by SSR, a month ago
- Rated 1 out of 5by Firefox user 16833082, a month agoWith only this vpn specifically proton services are not reachable, but work with different vpn.
what a joke !!!Developer response
posted a month agoThat doesn't sound right. Could you share more details? Are you experiencing the issue with specific servers only or with all servers? Are you receiving any error messages? What type of internet connection are you using? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you.