Revisiones de NordVPN - a VPN proxy extension for Firefox
NordVPN - a VPN proxy extension for Firefox por NordVPN
Revisado por Usuario de Firefox 14336689
Se valoró con 4 de 5
por Usuario de Firefox 14336689, hace 4 añosI use Linux Mint, currently v.20.3. The Installation instructions for NordVPN on Linux are terrible, and that is being generous. You are told to download the VPN Debian app, which did not work! it installed but would not launch. Next I tried launching NordVPN form the terminal. It worked after a fashion. The issue here was that there is no visual representation of the status of the connection, which I had to keep checking and found it had frequently dropped. I eventually found how to connect via the network manager at the bottom of one of the pages of instructions. That worked (at last!!). Then the next day I stumbled across how to add the NordVPN extension to Firefox and Chrome based browsers on yet another page of instructions. That gave me a visual in the browser of the VPN status.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Honestly, It was a unbelievable faff that took almost 2 days of swearing and reinstalling.
Nord you seriously need to organize your Linux instructions far better than they are at the moment.
My biggest gripe with Nord is that the customer support chat client is absolute garbage. Once you are past the bot and directed to a customer service rep the wait is totally unacceptable. I waited 3 times for over and hour and still got no response from a human.
For Linux users and those that may need customer services Nord is not the best, by a long way.
Once all is installed (eventually) most things seem to work well, especially the browser extension connections.
But there is a caveat to this, use a speed checker on each server. I have found that some servers are running at less than half the speed of others, though allowing Nord to connect to its selected server in any country usually results in a good fast connection.
This may seem like a lot of moaning, but this is a paid service that is actively courting Linux users, so the need to get their act together regarding documentation (or simplify the installation and the customer service bot.)
Now that I have everything sorted I prefer Nord to my previous VPN. I have knocked off one star because of the nightmare installation process for Linux users.
Respuesta del desarrollador
publicado el hace 4 añosHello there. We're sorry to hear about the troubles! We always encourage on contacting our support team right away if faced with any issues or troubles with setting up our service, our team is always there and happy to help. To get in contact with one of our agents right away please ask for a 'live agent' within the chat at support.nordvpn.com. Thank you for your feedback and apologies for the inconveniences! -G.M.
2725 revisiones
- Se valoró con 4 de 5por David Hearn, hace 7 días
- Se valoró con 5 de 5por George, hace 7 días
Respuesta del desarrollador
publicado el hace 12 díasWe're overjoyed to receive your feedback! Thank you for choosing us for your service needs. G.M.- Se valoró con 5 de 5por chowderchops, hace 13 días
- Se valoró con 5 de 5por Rp3Dart, hace 14 días
- Se valoró con 5 de 5por ckaznable, hace 16 días
- Se valoró con 4 de 5por Sir Sit-A-Lot, hace 17 días
- Se valoró con 1 de 5por Мален Кийхрен, hace 18 días
- Se valoró con 5 de 5por Oleksandr, hace 22 días
- Se valoró con 5 de 5por ScruffyHuffy, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 19910019, hace un mesExcellent VPN that works great and it very helpful
Respuesta del desarrollador
publicado el hace un mesYour positive feedback motivates our team to continue delivering top-notch service. Thank you for the review! G.M. - Se valoró con 5 de 5por lipeeeeeeeeeeeeeeeeeeeee, hace un mesfirst paid vpn i've ever used and i dont regret starting right off using the best one!!!!
Respuesta del desarrollador
publicado el hace un mesHello! We appreciate your positive feedback and are delighted to know you were satisfied with our service. G.M. - Se valoró con 5 de 5por Usuario de Firefox 17551537, hace un mesEasy to use with the Firefox extension.
Respuesta del desarrollador
publicado el hace un mesHello there. Thank you for a kind review! Stay safe. - Se valoró con 5 de 5por emmca, hace un mes
- Se valoró con 5 de 5por Usuario de Firefox 19770975, hace un mes
- Se valoró con 5 de 5por Angelo347, hace un mes
- Se valoró con 5 de 5por Lannuser, hace un mesWorks great, very convenient to have it straight in the browser. Has some unique features that the app doesn't offer either, such as the timezone spoofing which is nice.
Respuesta del desarrollador
publicado el hace un mesThrilled to hear that we could provide you with a five-star experience. Thank you for your positive review! G.M. - Se valoró con 2 de 5por François.puko, hace un mesHello, I still can't use my dedicated IP address; only the Windows app offers it, along with Double VPN, Obfuscated, and Onion over VPN. The threat protection features are useless—they block some legitimate and secure websites. The ad blocker is ineffective; it simply doesn't work, so I've just disabled it. Split tunneling works well, but since Prime Video and Netflix detect VPNs, claiming that you can use a VPN to watch content from abroad is false and misleading.
Translated with DeepL.com (free version)Respuesta del desarrollador
publicado el hace un mesHello there. Unfortunately, the dedicated IP feature is indeed unavailable on our extension. However, it should be available on our app on all operating systems. Could you contact us at support.nordvpn.com if you are unable to locate the feature? Our team will help you out anytime! -L.L. - Se valoró con 1 de 5por freir, hace un mes
- Se valoró con 1 de 5por Usuario de Firefox 17958303, hace un mesno free usage at all. i can't even try your vpn to see if it work in my country.
Respuesta del desarrollador
publicado el hace un mesHello there. Our services are indeed paid and we are sorry for any inconvenience you may have had! All of our plans purchased via our website https://nordvpn.com/pricing/ are fully refundable within the first 30 days. You are welcome to test our services risk-free! -L.L. Respuesta del desarrollador
publicado el hace un mesHello. Thank you for a kind review! Stay safe. -L.L.- Se valoró con 1 de 5por Usuario de Firefox 18290363, hace un mes
- Se valoró con 5 de 5por shoegazeAddict, hace 2 meses
- Se valoró con 1 de 5por 4ron84, hace 2 mesesCompletely useless. At some point during a long session, you might get logged out or the plugin might reset, and suddenly you’re browsing with your real IP address on all open tabs. Even the “KillSwitch” feature doesn’t deliver what it promises. Which is, of course, completely unacceptable if, for example, you want to run an anonymous X account.
Respuesta del desarrollador
publicado el hace 2 mesesHello there. We are sorry to hear about your experience with our service. Could you try reinstalling our extension? If it does not help, please contact us at support.nordvpn.com. Our team is ready to investigate the issue in more detail anytime! -L.L. - Se valoró con 5 de 5por Dimmanxak, hace 2 meses