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Proton VPN: Fast & Secure par Proton, Proton Team

3,8 étoiles sur 5
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Avis de Devil-Eater
par Devil-Eater, il y a 5 jours
The free version keeps disconnecting after some time. I have to manually disable and re-enable the extension for it to work again.

Firefox 152.0.6 (aarch64)

Réponse du développeur

mis en ligne : il y a 5 jours
That doesn’t sound right. Are you taking any specific steps that lead to the issue? Do you happen to have the auto-connect feature enabled? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. Meanwhile, try reinstalling the Proton VPN extension from scratch to see if there's any improvement.
909 notes
  • par Dio, il y a 2 heures
  • par Utilisateur ou utilisatrice 18552081 de Firefox, il y a 8 heures
  • par NDB, il y a 3 jours
    As of now (26.07.17) the Proton VPN extension is unusable and a compromised service. Switching back to PIA for VPN

    Recently the Firefox extension has become unstable, often reporting 'invalid refresh token' at startup. Sometime during this issue they have also taken it upon themselves to link the VPN extension info to their webmail service, which is an exceptionally fubar breach of privacy and security as it uses that info to authenticate itself, granting anyone with access to the broswer instant access to email, account information, and account settings - COMPROMISED.

    Réponse du développeur

    mis en ligne : il y a 14 heures
    That doesn't sound right. Please contact us at https://protonvpn.com/support/contact with more details such as your browser version and Proton VPN extension version, the type of internet connection you're using, whether you have any other extensions installed for privacy/security purposes, etc. We'd be happy to help you troubleshoot once we have more details to work with.

    On another note, we've passed on your feedback to the team regarding the login sessions.
  • par shlomi, il y a 4 jours
    so gooddd
  • par ciprianl, il y a 4 jours
  • par Gregory, il y a 4 jours
    Stopped working for me either. I'm facing the same issue as some commenters below. When I click the icon it pops out a blank frame with a constantly spinning circle in it.

    Réponse du développeur

    mis en ligne : il y a 4 jours
    Sorry about that. Are your browser and the Proton VPN extension up-to-date? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • par bunaventure, il y a 5 jours
    Auto-connect doesn't really work after a cold boot or sleep. I'll get the notification that it connected, but the icon will appear as if there is no connection, and internet access is completely blocked. A few times of turning it off and on, closing and reopening Firefox, it will start to work again. I think it's related to auto-connect, maybe there needs to be a delay, but I don't really feel like troubleshooting. I really wanted to like it but the desktop app is just more reliable.

    Linux Mint 22.3 - Firefox 152.0.5

    Réponse du développeur

    mis en ligne : il y a 5 jours
    Sorry about that. We're aware of the issue, and our team is working on a fix. Make sure to keep your browser and the Proton VPN extension up-to-date for any improvements. Meanwhile, we’ve made sure to document your report accordingly.
  • par Rizky, il y a 5 jours
  • par Subvert, il y a 6 jours
  • par BasvdB, il y a 8 jours
  • par Utilisateur ou utilisatrice 20031320 de Firefox, il y a 9 jours
  • par Utilisateur ou utilisatrice 20027932 de Firefox, il y a 11 jours
  • par Targren, il y a 11 jours
  • par Utilisateur ou utilisatrice 20027595 de Firefox, il y a 11 jours
    Works very well for me, no issues in installing it on zen browser on my mac. 10/10 There is a reason I have my email with you guys as well ^^
  • par GeorgeGk, il y a 12 jours
    Very good VPN, automatically connects you to fastest server and it's free. For daily use, this is good.
  • par RayneZireael, il y a 13 jours
  • par Utilisateur ou utilisatrice 13618331 de Firefox, il y a 13 jours
    Great plug-in, excellent service. I use Proton VPN all the time in different browsers on different computers. Helps clean up some of the ads too.
  • par Utilisateur ou utilisatrice 11493182 de Firefox, il y a 13 jours
    Will not work in Firefox 115
    After the worst nightmare of Proton VPN disabling their desktop app for Windows 7 (that is precisely what needs it the most) I have attempted the work around of installing the addon to Firefox 115 and Eclipse r3dfox 151. I have pinned the addon icon to the toolbar but when I click on it I only get this swirling. Please advise or fix.

    Réponse du développeur

    mis en ligne : il y a 13 jours
    Sorry to hear that. Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please reach out to us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot.
  • par Лаша, il y a 15 jours
  • par Utilisateur ou utilisatrice 13687677 de Firefox, il y a 15 jours
    Doesnt work in firefox, tried removing extension then downloading again but now i cant even log in.
    When i click Sign In, i get this new tab with Error Code: PR_CONNECT_RESET_ERROR

    Réponse du développeur

    mis en ligne : il y a 15 jours
    That doesn't sound right. Are you receiving any error messages during login? Have you made sure to enter your correct credentials manually? Contact us at https://protonvpn.com/support/contact with more details so we can help you access your account. Meanwhile, you can try some of the tips at https://protonvpn.com/support/login-problems to see if they help you log in.
  • par Utilisateur ou utilisatrice 20021161 de Firefox, il y a 15 jours
  • par Lucas Santilli, il y a 15 jours
  • par Mirusa, il y a 16 jours
  • par Кави Шмат, il y a 16 jours