We use a combination of our own and rented servers. Some of our servers and networks are fully owned and controlled by us, while others utilize third parties as we don't have facilities in every country. When we rent servers and networks, we only utilize trusted data centers that meet all of our security criteria and are able to provide us with full access to the server itself, and we only use bare-metal servers. All our servers also utilize full-disk encryption so that no third-party can extract data off of them even if they have physical access to the hardware.

That said, DataCamp Limited is one of many providers that we use in order to provision servers in a certain location. Rest assured, these servers are completely under our control, and the same privacy and security principles apply to them as well. In any case, if you wish to connect to servers that are wholly owned and provisioned by us, you can enable the Secure Core feature: https://protonvpn.com/support/secure-core-vpn.

Last but not least, you have no reason to worry about your data when using Proton VPN. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services. You can learn more at https://protonvpn.com/blog/is-protonvpn-trustworthy. Our privacy policy can also be found at https://protonvpn.com/privacy-policy.

Sorry to hear that. Could you share more details about the issue? Are you receiving any error messages? Which exact version of Firefox and the Proton VPN extension do you have installed? What type of internet connection are you using? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.

The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice.

Sorry to hear that. The default Connect option will connect you to the fastest available server for you, which is often one that's closer to your actual location. That said, although the option to favorite servers or countries is not available at the moment, we've added your vote to the existing feature request so the team can prioritize it accordingly. You can follow our blog and our direct channels for any news and updates.

Thank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.

Sorry to hear that. Could you let us know which specific streaming services you're having trouble with? We have a support article where you can find all the streaming services that are officially supported at the moment (https://protonvpn.com/support/streaming-guide). Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help.

Thank you for your review. The browser extension is currently not officially supported on Firefox for mobile devices, however, we've passed on your feedback to the team for future consideration. In the meantime, you can download the native Proton VPN app for your platform at https://protonvpn.com/download.

That doesn't sound right. Could you share more details about the issue? Are you receiving any specific error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Please contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.

Thank you for your review. We have passed on your feedback to the team for future consideration. You can follow our blog and our direct channels for any news and updates.