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Beoardielingen foar Proton VPN: Fast & Secure

Proton VPN: Fast & Secure troch Proton, Proton Team

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  • troch Firefox-brûker 19947022, 11 dagen lyn
    The bad thing about protonvpn free is that it assigns you a server based on your IP. Proton may be collaborating with authorities. Something we don't know internally, and they can already know your IP. So when you connect you are assigned to a free server but what you don't know who is connected to that server can be you alone or with other people. Another thing is that it uses VPS, dedicated servers are in England, we all know that England is an ally of the United States so draw your conclusions. What I don't understand is why one cannot choose which server to use and not that the system itself assigned me based on its preferences.

    Antwurd ûntwikkeler

    8 dagen lyn pleatst
    The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to change server, or you can upgrade to connect to a specific server in a country of your choice.

    All of the Proton VPN servers use static IP addresses, which means that the same IP address is shared between all users connected to the server, and the IP address is the same all the time for that particular server, unless the server itself is changed. However, this does not apply to the free and Secure Core servers, which are selected from a pool of servers in order to balance out the load. As for dedicated IPs, we support multiple other countries: https://proton.me/support/dedicated-server-locations.

    Lastly, we're not collaborating with any authorities whatsoever. If you'd like to assure yourself of Proton VPN's trustworthiness, navigate to https://protonvpn.com/blog/is-protonvpn-trustworthy for more details. We have a strict no-logs policy protected by Swiss law, and we are open-source and undergo regular third-party audits of our services.
  • troch Firefox-brûker 19941048, 14 dagen lyn
    So like sometimes I need to turn the extension on and off a lot sometimes cuz if I don't it just won't connect to internet. (The web browser not the computer) I've tried this on waterfox and librefox I believe and multiple devices and OSes

    Antwurd ûntwikkeler

    13 dagen lyn pleatst
    Thank you for the feedback. Does the issue perhaps occur after rebooting your device, or restarting your browser? Are you receiving any error messages? Do you have the auto-connect feature enabled? Which browser version and Proton VPN extension version do you have installed? Please contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
  • troch AwakeningLight, ien moanne lyn
    The add-on is quite useful, but the integration (as already stated in another comments) with the desktop (Windows and Linux) app is lacking. The default auto-connect server selection would also come in handy, as it's done in desktop app.

    Antwurd ûntwikkeler

    ien moanne lyn pleatst
    Thank you for your review. We have passed on your feedback to the team for future improvement. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • troch Firefox-brûker 18462174, 2 moannen lyn
  • troch Firefox-brûker 18859341, 2 moannen lyn
  • troch Jake, 2 moannen lyn
  • troch Firefox-brûker 19797667, 3 moannen lyn
  • troch Firefox-brûker 19760843, 3 moannen lyn
  • troch Cruella Coupe DeVille, 3 moannen lyn
  • troch Christopher, 4 moannen lyn
    A simple to use VPN, especially for subscribers, but unreliable; the extension consistently disconnects intermittently, requiring disabling and re-enabling the extension several times to re-establish a connection.

    Antwurd ûntwikkeler

    4 moannen lyn pleatst
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • troch Mrcat26, 4 moannen lyn
  • troch SSR, 4 moannen lyn
  • troch Zazie, 4 moannen lyn
  • troch Mario, 5 moannen lyn
  • troch lostriver, 5 moannen lyn
    Pretty great for all my uses and never had a problem connecting. Dropping one star because it's missing the favourite feature from the PC app, forcing me to scroll through the entire list of countries to find what I want instead of pinning my favourite to the top.

    Antwurd ûntwikkeler

    5 moannen lyn pleatst
    Thank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • troch westcoast, 5 moannen lyn
    I'm using this app already a few years (payed version) but the last few month the performance is terrible and a lot of sites are unreachable. If this is not improving soon, I'll unsubscribe me from proton. Also, in the beginning there was a greater choice of servers per country. But now the servers are mostly busy, busy, busy. No good service.
    For a free service nice but for a payed service very poor!

    After contact with the Proton helpdesk the problems got resolved. Super! Good servide.

    Antwurd ûntwikkeler

    5 moannen lyn pleatst
    Sorry to hear that. Unfortunately, some websites block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question and the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes.

    On another note, we constantly monitor server loads and our team makes sure to provision additional servers in areas where there's constant high demand.
  • troch zaknenou, 5 moannen lyn
    quite fast and free.
  • troch Blankmann1978, 5 moannen lyn
  • troch kire, 6 moannen lyn
    It would be nice if there was a way to pin certain countries/location to the top of the list, or if the extension remembered the last few countries you used.

    Otherwise, great extension.

    Antwurd ûntwikkeler

    6 moannen lyn pleatst
    Thank you for your review. We have passed on your feedback to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • troch Firefox-brûker 18309568, 6 moannen lyn
  • troch RafeyJ, 6 moannen lyn
  • troch kayser195, 6 moannen lyn
    Its a great vpn and works great, no ads, nothing bad about it.

    But currently i find a problem where if you close the browser with the vpn on after you reopen the browser it will try to connect to vpn immediately but will instead basically remove internet connection to the entire browser, making the extension itself inaccessible as well, only solution is to disable the extension and re-enable

    Antwurd ûntwikkeler

    6 moannen lyn pleatst
    Thank you for your feedback. We are aware of the issue, and our team is working on a potential fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly.
  • troch Firefox-brûker 16255090, 6 moannen lyn
    Would be great if it had a "default connection" option and a "Recents" list like on the iOS app. Selecting the preferred country each and every time is a bit of a pain point when it's half-way down the list of countries.

    Also, can you make split tunneling work the opposite way? i.e. I only want some websites to go through the VPN.

    EDIT: The split tunneling now has include mode and exclude mode! Woop woop!

    Antwurd ûntwikkeler

    6 moannen lyn pleatst
    Thank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • troch Firefox-brûker 14322377, 7 moannen lyn
    Works as you'd expect, and the UI is very responsive, albeit bare-bones feature wise. An option to pin or favorite specific countries to have them show up at the top of the list, or profiles, would be nice (but that's what the standalone app is for I suppose).

    Antwurd ûntwikkeler

    7 moannen lyn pleatst
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels to stay up-to-date with any news and improvements.
  • troch Firefox-brûker 11019144, 7 moannen lyn
    Needs login to use, but the site account.proton.me was blocked by GFW so not able to login.

    Antwurd ûntwikkeler

    7 moannen lyn pleatst
    Sorry to hear that. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please send us an email directly at support@protonvpn.zendesk.com so we can assist you further.