Surfshark VPN拡張機能 — 高速、プライベート のレビュー
Surfshark VPN拡張機能 — 高速、プライベート 作成者: Surfshark
合計レビュー数: 1,246
開発者の返信
投稿日時: 4年前Hi there! We have many customers from Iran who are using Surfshark successfully. Our customer support team would love to help you out, perhaps you could contact them at support@surfshark.com?- 5 段階中 1 の評価Firefox ユーザー 14659219 によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17245865 によるレビュー (4年前)non capisco perchè non sono presenti versioni aggiornate, dato che dal sito ufficiale dovrebbe far scaricare la 3.18. Tra l'altro avevo scaricato la 3.17 ma ora è scomparsa
開発者の返信
投稿日時: 4年前Hi there! Thank you for the review! The newest version of the extension is 3.18.1. 😊️ We recommend updating to the newest version to keep everything running smoothly. If anything, do not hesitate to contact our customer support team at support@surfshark.com! - 5 段階中 5 の評価Firefox ユーザー 16625504 によるレビュー (4年前)
- 5 段階中 5 の評価Tim Gwinner によるレビュー (4年前)
- 5 段階中 3 の評価Firefox ユーザー 13678054 によるレビュー (4年前)проблема с поиском на некоторыx сайтаx, если плагин включен
開発者の返信
投稿日時: 4年前Привет! Сожалеем, что у вас возникли проблемы с нашим сервисом. Я уверен, что наши агенты службы поддержки смогут вам помочь! Вы можете связаться с ними по адресу support@surfshark.com. Мы будем ждать! - 5 段階中 4 の評価Firefox ユーザー 16844344 によるレビュー (4年前)
- 5 段階中 2 の評価Firefox ユーザー 5946698 によるレビュー (4年前)endless login. Unable to log into the account - endless rotation of the wheel.
開発者の返信
投稿日時: 4年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙌 - 5 段階中 5 の評価tuymaythui1 によるレビュー (4年前)
- 5 段階中 1 の評価mortezapir によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hey there! Thank you for the feedback. We're sure we can help you troubleshoot this issue. Maybe you could come to our Live Chats or send a message to support@surfshark.com?開発者の返信
投稿日時: 4年前Hey there! Thank you for letting us know! I'm sure that our support can help you troubleshoot these issues. Could you contact them at support@surfshark.com?- 5 段階中 1 の評価Firefox ユーザー 17677326 によるレビュー (4年前)
- 5 段階中 5 の評価Majid Abbasi によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 9771322 によるレビュー (4年前)
- 5 段階中 5 の評価Broony Saint によるレビュー (4年前)
- The new update sucks. Stop trying to do everything. I don't need your ad blocker/popup blocker/data breech alert/malware alert nonsense. I have other stuff for that, and historically, you do not do a good job at working cooperatively with other programs.
And now, instead of a quick click to turn on the VPN in my browser, I have to do multiple clicks to turn that on because you're trying to push this new trash on your users. I just want the VPN. That's what I'm paying for. The fact that you're pushing your other nonsense SO HARD at the expense of you know, the actual VPN services is absolutely ridiculous.開発者の返信
投稿日時: 4年前Hey there! Thank you for your honest feedback. I would like to look into your case personally - could you message me at miles@surfshark.com? I'd love to help you out! - 5 段階中 5 の評価Firefox ユーザー 17660190 によるレビュー (4年前)
- (Updated in 2022/11/14) This addon is still very terribly unstable. I'm living in Taiwan, and network environment is quite speedy when without VPN, but after enabling Surfshark VPN in Firefox, the experience becomes a nightmare: the network often becomes very slow (Even though the servers I selected shows the loading are quite low, < 25%), or unexpected disconnection and shows some unreasonable error message (for example, it often shows "your subscription is expired", but my subscription should be expired in 2023/06). Whenever I encounter such problem, what I only can do is restarting Firefox, this is the only addon I'm using with the most ridiculous quality.
If you rate 1 star to this addon, no matter how detailed is your issue description in this review, they always reply and ask you to contact their supporter via live chat or email, but if you really do contact with their support, the only thing they are going to do is to merely ask you to reinstall the addon and try again, and you will find nothing improved at all. LOL.
(Updated in 2022/04/14: In 2022/03/01, the reply from developer ask me contact to their Customer Support via Email, and they ask me to reinstalling the addon. So I reinstalled, however this doesn't solve the problem at all. It just logged out immediately when I click on addon's icon in 2022/04/14. Ridiculous. ) This addon may suitable for some unimportant tasks such as watching Netflix, BUT this is DEFINITELY NOT SAFE for sensitive data. Because this addon gets red text "error" in the popup UI frequently and cannot work at all until I restart my Firefox, sometime I have to restart my Firefox more than 5 times in a day. // THE TERRIBLY WORST PART IS: sometimes, when mouse hovering on the toolbar icon, it shows colored "connected" so I feel easy to work. But occasionally when I click the toolbar icon... I was astonished to find that I am totally logged-out, without any sign?! (and the toolbar icon became to gray immediately), I even donno when it logged out. What the hell is this stability for a service focused on "Security"? You even cannot make a average-degree stable addon. I have never used any other addon is unstable like half of this one in recent 10 years.開発者の返信
投稿日時: 4年前Hi there! I would be more than happy to take a look at your issue with our extension personally, could you contact me via email at maria@surfshark.com? Thanks, Maria.