Surfshark VPN の拡張機能 のレビュー
Surfshark VPN の拡張機能 作成者: Surfshark
合計レビュー数: 1,205
- 5 段階中 3 の評価Firefox ユーザー 17343671 によるレビュー (4年前)Works great when it's connected but the problem is that it frequently disconnects without my realizing it. that concerns me me because I am on sites that I need security, like my bank and email.
開発者の返信
投稿日時: 4年前Hello there! I am sorry to hear that you've experienced these issues with our Firefox extension. Could you try contacting our friendly customer success team via live chat or email support@surfshark.com? I am sure that they will do their best to help you! 開発者の返信
投稿日時: 4年前Hey! Sorry to hear that you experienced issues with the DNS leaks! I am sure our lovely customer success team can help you solve this right away. Could you reach out to them via live chat support or at support@surfshark.com? Thanks!- 5 段階中 5 の評価Firefox ユーザー 17149883 によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hello there! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 5 段階中 4 の評価Firefox ユーザー 15097165 によるレビュー (4年前)
- 5 段階中 4 の評価Enrico Cinti によるレビュー (4年前)
- 5 段階中 1 の評価Firefox ユーザー 17338944 によるレビュー (4年前)Dear Surfshark, when you disable the login and demand the customer download the latest version, include a link for each browser. The firefox one had no way of downloading!!! I won't waste more time on this BS. I'll get a refund. FIX THIS PLEASE!
開発者の返信
投稿日時: 4年前Hi there! Thank you for your feedback! Our Customer Support team will be happy to help you upgrade Surfshark! Could you reach out to them in a live chat or at support@surfshark.com? Thank you! - 5 段階中 5 の評価Firefox ユーザー 17322258 によるレビュー (4年前)
- 5 段階中 4 の評価Firefox ユーザー 17326388 によるレビュー (4年前)
- 5 段階中 4 の評価Firefox ユーザー 15831066 によるレビュー (4年前)
- 5 段階中 2 の評価Rajmond Burgaj によるレビュー (4年前)The extensions is very convoluted compared to the past and in forefox does not work correctly, the interface is very narrow, barely can see any option. I tried in chrome and there is works as expected.
開発者の返信
投稿日時: 4年前Hi, Rajmond! I'm sorry to hear that you're having issues with the Firefox extension interface, however, I'm sure our support team could share some useful tips and tricks with you ;) Could you contact them at support@surfshark.com or via live chat? - 5 段階中 1 の評価Firefox ユーザー 17318024 によるレビュー (4年前)SurfShark does not work with Firefox. When Surfshark is active it loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up and I have to disable it
開発者の返信
投稿日時: 4年前Hi there! I'm sorry to hear that your experience with Surfshark hasn't been the best due to no Internet connectivity caused. However, I'm sure that our friendly support team can help you out! Could you contact us at support@surfshark.com or via live chat? - 5 段階中 5 の評価Firefox ユーザー 17315470 によるレビュー (4年前)Great VPN provider! I had an issue which their kind support solved.
開発者の返信
投稿日時: 4年前Hi there! Thank you for your feedback! We're delighted to see you're enjoying your journey with Surfshark! - 5 段階中 5 の評価Firefox ユーザー 14431631 によるレビュー (4年前)
- 5 段階中 5 の評価VOEURN CHANLY によるレビュー (4年前)
- 5 段階中 1 の評価mc010323626 によるレビュー (4年前)Their Windows and Android apps are fine but this Firefox extension is actual hot garbage. It loses connectivity so constantly regardless of what node I choose or how busy it supposedly is that I eventually just give up, disable it, and then the internet works fine again. They're going to reply to this asking me to contact their 24/7 support via Live Chat but surprise, I tried earlier and could not actually load it with this extension on. If anyone is considering a subscription and are comfortable with the apps, then fine but it's better to pretend the browser extension option doesn't exist.
開発者の返信
投稿日時: 4年前Hi there, thanks for the feedback regarding our Firefox browser extension! We'd indeed love to help you resolve this matter, therefore, could you please get in touch with our CS team via support@surfshark.com? Our agents will be more than happy to assist you! - 5 段階中 1 の評価Firefox ユーザー 5650341 によるレビュー (4年前)confusing. You tell me I need an update and I am afraid I will mess something up. TOO many variables.
開発者の返信
投稿日時: 4年前Hello there! Thank you for your review, we are sorry that the process might seem troublesome, however, our customer support team would be more than happy to help you out, so you can continue enjoying our service. Could you perhaps contact us via email at support@surfshark.com or live chat? Thank you!