Surfshark VPN拡張機能 — 高速、プライベート のレビュー
Surfshark VPN拡張機能 — 高速、プライベート 作成者: Surfshark
合計レビュー数: 1,246
- [Issue] Slow on Firefox but fast on Edge
I love your product and have been using this extension on Microsoft Edge for months. However, when I switched to Firefox, I noticed that the extension for Firefox was much slower than Edge's.
Sometimes even a simple search takes more than five seconds, which is definitely not a pleasant user experience. It is so slow that I have to turn it off frequently.
I would be grateful if you could fix this problem asap. Thank you!開発者の返信
投稿日時: 4年前Hey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! 🙏 開発者の返信
投稿日時: 4年前Hello! We are sorry to hear that you have encountered issues with our VPN. Could you please contact our customer success team at support@surfshark.com so that we could look into your issues further? We will do our best in order to provide solutions to them as soon as possible!- 5 段階中 3 の評価Firefox ユーザー 17645218 によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hey there! 🙋♂️ As we are not a free VPN service, we do require a subscription in order to use it. However, we have a 7-day free trial in the Google Playstore and the Apple Appstore, but you will need to enter your payment details to register, but you can cancel at any time within the 7-day period and no charge will be made. You can inquire more about it by reaching out to our support at support@surfshark.com 🙏- 5 段階中 5 の評価Firefox ユーザー 17636725 によるレビュー (4年前)
- 5 段階中 2 の評価James tere によるレビュー (4年前)Cannot connect or get current address. But the desktop version was woking fine.
開発者の返信
投稿日時: 4年前Hi, James! We would be more than happy to help you with the connectivity issues you're having while using our Firefox extension, could you contact us at support@surfshark.com or via live chat? - 5 段階中 1 の評価Firefox ユーザー 16497721 によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hello there! I'm sorry to hear about the inconveniences you might have experienced. Maybe you could reach out to our support team at support@surfshark.com? They will gladly check your case and help you out! Take care.- 5 段階中 5 の評価Patrick L Wu によるレビュー (4年前)
- 5 段階中 5 の評価Firefox ユーザー 17616580 によるレビュー (4年前)
- 5 段階中 2 の評価Firefox ユーザー 15999575 によるレビュー (4年前)
- 5 段階中 2 の評価Firefox ユーザー 17595398 によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hello there, Tatu! I'm sad to hear that your experience with Surfshark hasn't been up to your expectations so far. Perhaps you could send a letter to our friendly support team to support@surfshark.com if you have any issues or questions? They will gladly help you out!- 5 段階中 5 の評価Jeremy Huggins によるレビュー (4年前)
開発者の返信
投稿日時: 4年前Hey there, Michael! Thank you for your review! We're sorry to hear that you've encountered difficulties during the installation procedure. Could you reach out to our customer support via live chats or write us an email at support@surfshark.com? We'd be more than glad to have a look at your case!- 5 段階中 5 の評価Firefox ユーザー 14050594 によるレビュー (4年前)
- 5 段階中 5 の評価Firefox ユーザー 17579097 によるレビュー (4年前)