Sorry to hear that. Could you share more details about the issue? What are the exact steps you're taking that lead to the problem? Which specific server(s) are you connected to in the process? Have you tried multiple different servers? Contact us at protonvpn.com/support/contact with more details so we can help.

We do have a Free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our Free plan, and we don't ask for any payment details during signup. That said, having an account does not endanger your privacy and security in any way.

The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice.

The default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice.

The default auto-connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting again, or you can upgrade to connect to a specific server of your choice.

Sorry to hear that. Proton VPN is currently officially supported on the latest stable versions of Debian, Ubuntu, and Fedora, using GNOME desktop environment. Moreover, the browser extension itself, it's not optimized for mobile devices at the moment. Nonetheless, we've passed on your feedback to the team for future improvements.

We're sorry to hear that. The reason you're experiencing this issue is due to the aggressive restrictions in Russia. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at protonvpn.com/support-form or proton.me/support/contact, or simply send us an email directly at so we can assist you further.

That doesn't sound right. Which exact version of the extension and your browser do you currently have installed? Have you experienced this issue with any previous versions of the extension? Have you tried reinstalling the extension to see how it goes? Contact us at protonvpn.com/support/contact with more details so we can help.

We do have a Free plan that costs $0 and allows you to secure your internet connection with no ads, no logs, and provides the same level of privacy and security as our paid plans. Anyone can sign up for our Free plan, and we don't ask for any payment details during signup.

Thank you for your review. Note that connection speeds can be influenced by many factors such as your native ISP speed, location, server load, network setup, etc. The free servers may also be slower at times since a lot of users are connecting to them. Try the tips at protonvpn.com/support/increase-vpn-speeds to improve your speeds.

On another note, we are aware of the logout issue and our team is working on a fix, although we don't have an ETA at the moment. For the time being, as a workaround, you can log out of the browser extension, restart your browser, and when logging back in, select 'Keep me signed in'. This should keep you logged in and only ask you to log back in periodically.