Відгуки для Proton VPN: Fast & Secure
Proton VPN: Fast & Secure автор Proton, Proton Team
29 відгуків
- Оцінка 2 з 5від jan101, 16 днів тому
- Оцінка 2 з 5від Bruno, 2 місяці томуThis add on, is constantly having problems with Firefox, works fine in other browsers like Vivaldi, it was working on Firefox, suddenly when I connect, the addon on Firefox, it begin to give me this message to all sites:
"
Secure Connection Failed
An error occurred during a connection to google.com. Cannot communicate securely with peer: no common encryption algorithm(s).
Error code: SSL_ERROR_NO_CYPHER_OVERLAP
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem."
NOTE: I don't have the Proton VPN client working on windows, just using add on with browser.Відповідь розробника
оприлюднено 2 місяці томуSorry to hear that. Could you share more details about the issue? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Have you tried reinstalling the Proton VPN extension from scratch? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help. - Оцінка 2 з 5від Quitch, 3 місяці томуThe inability to setup profiles, even as a paid subscriber, makes this far less useful than it should be. When you want to bypass your country's censorship the last thing you want is a default connection to servers in your country. Yes, you can manually change it, but this rather undercuts the purpose and convenience that auto-connect brings. Fastest connection to not my country is in the desktop app and I want to see it here too.
Відповідь розробника
оприлюднено 3 місяці томуThank you for your feedback. We have passed on your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Оцінка 2 з 5від idontknow651, 3 місяці томуI think a VPN extension only really needs ONE feature: quick-connect to a previously favorited country.
It is ridiculous that ProtonVPN does not have this.
I would take ANYTHING:
- A way to pin/favorite countries or servers
- A second button next to Connect that
- An option in the settings for what happens when I left click the extension
- create a hotkey to auto-connect to my favorites
I've only ever EVER used it to connect to a different country. But if I don't manually choose it in the list, then it will choose MINE. Why?! It's basically useless.
And I specifically only ever use Japan 99% of the time, and the US in the remaining 1%.
(I suspect a great majority of people use it similarly. Mostly one country.)
Both of which—because the list is in alphabetic order—I literally cannot even simply scroll down to!
Japan takes about 4 wheel turns, and the US takes 8.
So, evidently, I instead search for them. Just typing J or U is enough.
And THANKFULLY the search input is automatically focused. This is why the app gets 2 stars, not 1.Відповідь розробника
оприлюднено 3 місяці томуSorry to hear that. The default Connect option will connect you to the fastest available server for you, which is often one that's closer to your actual location. That said, although the option to favorite servers or countries is not available at the moment, we've added your vote to the existing feature request so the team can prioritize it accordingly. You can follow our blog and our direct channels for any news and updates. - Оцінка 2 з 5від Snoozer, 4 місяці томуGreat when it works. I constantly lose connection when trying to stream content on my browser. When I disconnect from the extension I have no connection issues. I have two server locations close to me and I try to switch when my connection slows down. But, this doesn't seem to help.
Відповідь розробника
оприлюднено 3 місяці томуSorry to hear that. Could you let us know which specific streaming services you're having trouble with? We have a support article where you can find all the streaming services that are officially supported at the moment (https://protonvpn.com/support/streaming-guide). Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help. - Оцінка 2 з 5від Dr Dave, 5 місяців томуThe free extension is frustrating, time consuming, does not choose the same country server as the PC installation & changes your PC local time to that of the server. Tech support wants pics & all the hairy details to solve simple, common problems. With every biz wanting fee for service, the public is getting nickled & dimed to death to give a CEO gas for their Bentley!
Відповідь розробника
оприлюднено 5 місяців томуThat doesn't sound right. The extension affects your browser only, and not your entire system. That said, would you mind sharing your ticket number with us here? We'd be happy to check on your report and see how we can assist you further. - Оцінка 2 з 5від Користувач Firefox 18641504, 7 місяців томуThis extension can be good or useless.
the issue is it automatically connects you to a server, they say it use the fastest one but actually its random. for me for example netherland and romani servers works good but it auto connects me randomly to USA and Poland which do not work so i have to press the change btn a lot of times to randomly get netherland or romani. the system actually sucks it didnt used to be this wayВідповідь розробника
оприлюднено 7 місяців томуThe default Quick connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. If you'd like to connect to a specific server in a country of your choice, you may consider upgrading your plan.
That said, can you let us know what exactly doesn't work when connected to our free US and Poland servers? Contact us with more details by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can assist you further. Відповідь розробника
оприлюднено 7 місяців томуThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.- Оцінка 2 з 5від Paolo, 9 місяців томуSeems that Proton is not checking their Proxy LetsEncrypt Certificates. Therefore those Proxies are no longer available. The Proton VPN Firefox Extension could do a self check and provide better user experience in these situations. Does Proton doesn't have an automatic Flow at their servers?
- Оцінка 2 з 5від kurzakko, 10 місяців томуЗапускается один раз, дальше просто скидывает и выдает ошибку.
Відповідь розробника
оприлюднено 10 місяців томуThat doesn’t sound right. Could you share more details about the issue? What exactly is the error message you're receiving? Do you have any other extensions installed for privacy/security purposes? Are you using any other VPN, proxy, or custom DNS services? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot. Відповідь розробника
оприлюднено рік томуThat doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Are you using any other VPN, proxy, or custom DNS services? Do you have any other extensions installed for privacy/security purposes? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.- Оцінка 2 з 5від Користувач Firefox 18958776, рік томуWhen it works it's relatively good, though lacking in features compared to the full-fledged mobile or desktop apps (eg. no ability to configure profiles such as "stealth"). Unfortunately it very frequently fails to connect, or will say it's connected but you can't actually load any web pages. Sometimes the extension itself will even say that it is having trouble connecting and needs to be reinstalled which does work...until the same problem happens all over again. If it weren't for the reliability issues it would be an easy 4-star extension, with the 5th star being reserved for feature-parity with the mobile and desktop apps.
Відповідь розробника
оприлюднено рік томуSorry to hear that. Could you share more details about the connection issue? What exactly is the error message you're receiving? Are you using any other VPN, proxy, or custom DNS services? Are both your browser and the Proton VPN extension up to date? Contact us at protonvpn.com/support/contact so we can help you troubleshoot.
Meanwhile, we've documented your feedback for future consideration as our team is constantly working on feature parity across all platforms. - Оцінка 2 з 5від Pursuant Fox, рік томуFirefox extension has no support for mobile.
This is a major issue for anyone looking to maintain their privacy on-the-go.
If I were to use a VPN app that connects me to my home server, I wouldn't have the option of using the native Proton VPN client as well.
The lack of mobile support for this extension is a serious issue.Відповідь розробника
оприлюднено рік томуWe're sorry to see that you're dissatisfied. The Proton VPN browser extension is currently not available on mobile browsers, although we've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates. - Оцінка 2 з 5від Користувач Firefox 14398247, рік томуIt worked...once. One time. Since then it has done nothing but block all connections in Firefox, while other browsers work flawlessly with the same sites at the same time.
Disconnecting and reconnecting accomplishes nothing. I can't use this.Відповідь розробника
оприлюднено рік томуThat doesn't sound right. Could you share more details about the issue? Are you experiencing it with all websites or only specific ones? Are you receiving any error messages? What version of your browser and the Proton VPN browser extension do you have installed exactly? Please contact us at protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оцінка 2 з 5від Користувач Firefox 16488602, рік тому
- Оцінка 2 з 5від Користувач Firefox 18191082, рік томуLatest update has me stuck on the "press Next and then Allow" screen for permissions, but there is no 'Next' button to click, and checking the add-on says all permissions are enabled.
Відповідь розробника
оприлюднено рік томуThat doesn't sound right. Which exact version of the extension and your browser do you currently have installed? Have you experienced this issue with any previous versions of the extension? Have you tried reinstalling the extension to see how it goes? Contact us at protonvpn.com/support/contact with more details so we can help. Відповідь розробника
оприлюднено рік томуSorry to hear that. Could you share more details on what exactly doesn't work? Are you perhaps having trouble connecting to our servers, or is there a different issue? Are you receiving any error messages? Contact us at protonvpn.com/support-form so we can help you troubleshoot.- Оцінка 2 з 5від FerventGriffin, 2 роки тому
- Оцінка 2 з 5від edenflare, 2 роки томуUndecided, I was wondering if there is a way to have split tunneling with just 1 tab on my firefox? So let's say I want Xbox website to see that I'm from USA but all my other tabs I want normal ISP service from UK, is that possible?
This doesn't seem to let me connect to USA, it's fixed to netherlands...
Update-
Would be nice if we could pick servers for free, not all of us are rich you know but thanks for giving something at least
Update 2-
I've had to remove a star because it is near unresponsive on windows 7 edition firefox 115extended build
This could be better if it worked properly and let me choose the server because others allow free server choice and more choices. If I like it I might buy it but not paying for subscription if its broke and doesn't let me test out free for long time like Avast antivirus has done since the 90s and I bought their product after a decade - Оцінка 2 з 5від Користувач Firefox 13605504, 2 роки тому
- Оцінка 2 з 5від Користувач Firefox 13659045, 2 роки томуIt's buggy. At the beginning it would keep reconnecting and switching server all the time, though this was a few months ago so I don't know if that's fixed. But now I tried using it again and its supposed to reconnect when restarting browser but instead it gets stuck and doesn't connect. I had to disable the extension. Also if my internet goes out the vpn doesn't automatically reconnect I have to manually disconnect and connect again.
- Оцінка 2 з 5від MB, 2 роки томуIncredibly flaky VPN connection. I can be happiliy browsing then things .... just ... stop. Then I look at the extension icon and it's a warning yellow. It's disconnected with no notification. So I click to reconnect and a notification shows "Connected", BUT the actual window still shows connecting, and more often than not that connection actually fails.
It's got nice features with split tunneling and so on, but way too frustrating to use regularly. - Оцінка 2 з 5від Користувач Firefox 13594626, 2 роки томуThe Proton VPN service is good, but the extension is incredibly buggy. After every time I restart my browser, wake up my computer from sleep, or just randomly when it loses the connection, the only way to reconnect is to disable the extension then enable it again. Sometimes I have to do this multiple times to make it work.
- Оцінка 2 з 5від mastik, 3 роки томуThe application is extremely raw!
1. There is no protection against IP tracking
2. There is no automatic reconnection in case of connection loss
3. Frequent disconnections