Відгуки для Proton VPN: Fast & Secure
Proton VPN: Fast & Secure автор Proton, Proton Team
Відгук від Fox12
Оцінка 2 з 5
від Fox12, 3 місяці томуThe extension works fine, but suddenly it stops working; it says ‘network issue’ and I can't log out of my account or the VPN because the extension is somehow ‘frozen’ – I can't open the extension or its settings... Only by disabling the extension can I browse properly again.
I tried reinstalling the extension, but the same thing happened after a few minutes.
A temporary solution I’ve found is to disable the “connect automatically” option and to disable and re-enable the extension when it “freezes” and displays a connection error.
I tried reinstalling the extension, but the same thing happened after a few minutes.
A temporary solution I’ve found is to disable the “connect automatically” option and to disable and re-enable the extension when it “freezes” and displays a connection error.
Відповідь розробника
оприлюднено 3 місяці томуSorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.
931 відгук
- Оцінка 5 з 5від Kuru, 2 дні тому
- Оцінка 5 з 5від lsm, 2 дні тому
- Оцінка 5 з 5від LR, 4 дні тому
- Оцінка 5 з 5від Користувач Firefox 20081603, 7 днів тому
- Оцінка 5 з 5від dinto, 8 днів томуIt always work, just a few instances in some countries but it's resolved in a few clicks.
- Оцінка 5 з 5від rangers5, 10 днів томуGet this through proton unlimited does the job never have any issues with it
Відповідь розробника
оприлюднено 9 днів томуThat doesn't sound right. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help.- Оцінка 4 з 5від alex, 17 днів тому
- Оцінка 5 з 5від Klaus blanger, 17 днів тому
- Оцінка 5 з 5від Користувач Firefox 20055461, 20 днів тому
- Оцінка 4 з 5від _BoneZ_, 20 днів томуI had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.
At least for a paid person. Not sure how that's supposed to work with the free version.Відповідь розробника
оприлюднено 20 днів томуThank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime. - Оцінка 4 з 5від Box Hill, 20 днів томуI have been using it for years but this week it doesn't work. The extension keeps loading loading and loading. I tried to uninstall and reinstall it but it didn't work.
The Proton VPN in my MacOS works completely fine but I don't want to use that.Відповідь розробника
оприлюднено 20 днів томуSorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оцінка 5 з 5від Користувач Firefox 12808330, 21 день тому
- Оцінка 4 з 5від Setsuna, 21 день томуEdit: NOW it works. I was able to uninstall it and reinstall. Thank you.
Відповідь розробника
оприлюднено 21 день томуThat doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оцінка 1 з 5від Користувач Firefox 19564633, 21 день томуProtonVPN by itself is not bad, in fact it is by far the best VPN service I have used till date. But this extension? It is more worthless than a boat on land.
The problem is that it never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension.
Here's the process:
1. I pin this extension and then click on its icon
2. A small window appears and its loads... something.
3. It keeps loading.
4. It keeps loading.
Forever.
Yes, I reinstalled it multiple times.
Yes, I updated firefox.
I even rebooted once. Did not work at all. The ProtonVPN Linux CLI did though so its definitely not a network issue on my side.Відповідь розробника
оприлюднено 21 день томуSorry about that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оцінка 5 з 5від John Smith, 22 дні томуIt was easy to use, & free. I liked that it automatically connected.
- Оцінка 5 з 5від Dio, 23 дні тому