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Відгуки для Proton VPN: Fast & Secure

Proton VPN: Fast & Secure автор Proton, Proton Team

Оцінка 3,7 з 5
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58 відгуків
  • від Користувач Firefox 18462174, 9 годин тому
  • від Користувач Firefox 18859341, 13 днів тому
  • від Jake, 14 днів тому
  • від Користувач Firefox 19797667, 18 днів тому
  • від Користувач Firefox 19760843, місяць тому
  • від Cruella Coupe DeVille, місяць тому
  • від Christopher, 2 місяці тому
    A simple to use VPN, especially for subscribers, but unreliable; the extension consistently disconnects intermittently, requiring disabling and re-enabling the extension several times to re-establish a connection.

    Відповідь розробника

    оприлюднено 2 місяці тому
    That doesn’t sound right. Could you share more details about the issue? Are you receiving any error messages? What type of internet connection are you using? Do you have any other extensions installed for privacy/security purposes? Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.
  • від Mrcat26, 2 місяці тому
  • від SSR, 2 місяці тому
  • від Zazie, 2 місяці тому
  • від Користувач Firefox 19637391, 3 місяці тому
    Pretty great for all my uses and never had a problem connecting. Dropping one star because it's missing the favourite feature from the PC app, forcing me to scroll through the entire list of countries to find what I want instead of pinning my favourite to the top.

    Відповідь розробника

    оприлюднено 3 місяці тому
    Thank you for your review. We have forwarded your request to the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • від westcoast, 3 місяці тому
    I'm using this app already a few years (payed version) but the last few month the performance is terrible and a lot of sites are unreachable. If this is not improving soon, I'll unsubscribe me from proton. Also, in the beginning there was a greater choice of servers per country. But now the servers are mostly busy, busy, busy. No good service.
    For a free service nice but for a payed service very poor!

    After contact with the Proton helpdesk the problems got resolved. Super! Good servide.

    Відповідь розробника

    оприлюднено 3 місяці тому
    Sorry to hear that. Unfortunately, some websites block known VPN IP addresses. Contact us at https://protonvpn.com/support/contact with more details about the websites in question and the servers you're connected to when trying to access them so we can note your feedback for future improvement. Meanwhile, try switching between multiple different servers to see how it goes.

    On another note, we constantly monitor server loads and our team makes sure to provision additional servers in areas where there's constant high demand.
  • від zaknenou, 3 місяці тому
    quite fast and free.
  • від Blankmann1978, 3 місяці тому
  • від kire, 4 місяці тому
    It would be nice if there was a way to pin certain countries/location to the top of the list, or if the extension remembered the last few countries you used.

    Otherwise, great extension.

    Відповідь розробника

    оприлюднено 4 місяці тому
    Thank you for your review. We have passed on your feedback to the team for future consideration. You can follow our blog and our direct channels for any news and updates.
  • від Користувач Firefox 18309568, 4 місяці тому
  • від RafeyJ, 4 місяці тому
  • від kayser195, 4 місяці тому
    Its a great vpn and works great, no ads, nothing bad about it.

    But currently i find a problem where if you close the browser with the vpn on after you reopen the browser it will try to connect to vpn immediately but will instead basically remove internet connection to the entire browser, making the extension itself inaccessible as well, only solution is to disable the extension and re-enable

    Відповідь розробника

    оприлюднено 4 місяці тому
    Thank you for your feedback. We are aware of the issue, and our team is working on a potential fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the extension up-to-date for the latest improvements. Meanwhile, we’ve made sure to document your report accordingly.
  • від Користувач Firefox 16255090, 4 місяці тому
    Would be great if it had a "default connection" option and a "Recents" list like on the iOS app. Selecting the preferred country each and every time is a bit of a pain point when it's half-way down the list of countries.

    Also, can you make split tunneling work the opposite way? i.e. I only want some websites to go through the VPN.

    EDIT: The split tunneling now has include mode and exclude mode! Woop woop!

    Відповідь розробника

    оприлюднено 4 місяці тому
    Thank you for your review. We've shared your feedback with the team for future consideration. You can follow our blog (https://protonvpn.com/blog) and our direct channels for any news and updates.
  • від Користувач Firefox 14322377, 5 місяців тому
    Works as you'd expect, and the UI is very responsive, albeit bare-bones feature wise. An option to pin or favorite specific countries to have them show up at the top of the list, or profiles, would be nice (but that's what the standalone app is for I suppose).

    Відповідь розробника

    оприлюднено 5 місяців тому
    Thank you for your review. We have passed on your request to the team for future consideration. You can follow our blog and our direct channels to stay up-to-date with any news and improvements.
  • від Користувач Firefox 11019144, 5 місяців тому
    Needs login to use, but the site account.proton.me was blocked by GFW so not able to login.

    Відповідь розробника

    оприлюднено 5 місяців тому
    Sorry to hear that. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.

    Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
  • від QpIa8SbUKb, 5 місяців тому
    Powerful VPN addon that costs a pretty penny. Can be blocked by ISPs however so you won't be able to use it in all situations. Would be nice if it had a way to attempt to connect to unblocked server IPs and report blocked attempts so Proton can continue to provide a great service.

    Відповідь розробника

    оприлюднено 5 місяців тому
    Thank you for your review. The default Connect option will always attempt to connect you to the most optimal server for you. That said, our team is working hard on improving our infrastructure so that all our users are able to connect with ease. We will continue to make more improvements to enhance service availability despite any blocking attempts.
  • від shadowwwind, 5 місяців тому
  • від CodeEnder, 5 місяців тому
  • від AVIVO10, 6 місяців тому
    works great
    BUT before you close the browser you need to disconnect from the VPN bc if not you might get stuck in a limbo state but it is fixable

    Відповідь розробника

    оприлюднено 6 місяців тому
    Thank you for your review. Could you describe the behavior further? We'd be more than happy to help, but we need to have a clear understanding of the issue first. Contact us by clicking on Help in the Proton VPN extension, then selecting 'Contact us' so we can help you troubleshoot.