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Відгуки для Proton VPN: Fast & Secure

Proton VPN: Fast & Secure автор Proton, Proton Team

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834 відгуки
  • від Fox12, 21 день тому
    The extension works fine, but suddenly it stops working; it says ‘network issue’ and I can't log out of my account or the VPN because the extension is somehow ‘frozen’ – I can't open the extension or its settings... Only by disabling the extension can I browse properly again.
    I tried reinstalling the extension, but the same thing happened after a few minutes.



    A temporary solution I’ve found is to disable the “connect automatically” option and to disable and re-enable the extension when it “freezes” and displays a connection error.

    Відповідь розробника

    оприлюднено 21 день тому
    Sorry to hear that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.
  • від bungyloser, 21 день тому
    w
  • від TC, 24 дні тому
    Easy to use, quick communication - excellent
  • від Користувач Firefox 19034227, 24 дні тому
    Danke für dieses Addon. Läuft hier wunderbar.
  • від Raven, 24 дні тому
  • від moldycarrot, 24 дні тому
    please stop spamming with review request

    Відповідь розробника

    оприлюднено 23 дні тому
    We've passed on your feedback to the team accordingly. That said, if we can help with anything, or if you have any suggestions on what we could do to improve our service, feel free to let us know at https://protonvpn.com/support/contact.
  • від Користувач Firefox 19909677, 24 дні тому
  • від Claude, 25 днів тому
    Excellent , fonctionne parfaitement . Merci!
  • від Користувач Firefox 13594626, 25 днів тому
    I love the service, but the extension is incredibly unreliable. Any time I try to set up a new connection, the entire browser locks up for tens of seconds. The connection drops off occasionally, to which the only fix is to disable then enable the extension, then wait for the browser to be responsive again.

    Відповідь розробника

    оприлюднено 23 дні тому
    That doesn’t sound right. Are you receiving any error messages? What type of internet connection are you using? Are you using any other extensions for privacy/security purposes? Do you have any antivirus or firewall app installed? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot. Meanwhile, try reinstalling the extension to see if there's any improvement.
  • від Mike H, місяць тому
  • від Користувач Firefox 13887057, місяць тому
  • від Користувач Firefox 19904687, місяць тому
  • від Користувач Firefox 15314185, місяць тому
    There is a glut of VPN providers out there, including Firefox's own. I have had nothing but success with Proton's VPN service. Is it better than the others? I have no idea. The UI can be a little overbearing, especially on the mobile app, but its core functionality is solid.
  • від Vijay, місяць тому
    fast and secure - recommend it
  • від Mohamed Elhabib, місяць тому
    nice
  • від Gino la main froide, місяць тому
  • від BeepBoopTheBeepest, місяць тому
  • від FlaccidFacade, місяць тому
    Great features. Sometimes the UI can be unstable and it lacks features that you get from standalone vpn application but I do like that it only really needs to be on top of my web browsing rather than all my traffic. I'd like to see profiles added to the extension as maybe an easy feature that the extension is lacking.
  • від Користувач Firefox 14971508, місяць тому
    ich kann leider nur einen stern vergeben, das liegt daran, das man diese Free server nicht direkt auswählen kann. es gibt nur einen button schnelle verbindung und da wird dann mit einem freien server verbunden der dann aber lustigerweise nicht funktioniert, obwohl man verbunden ist, wenn man seine ip adresse kontrollieren möchte, kommt die vom nähe wohnort. tolle arbeit proton

    Відповідь розробника

    оприлюднено місяць тому
    The default Connect option will connect you to the fastest available server for you. This leads to better load balancing and higher speed, which is a priority for free users. That said, you still have the option to switch to another randomly allocated server by disconnecting and reconnecting, or you can upgrade to connect to a specific server in a country of your choice.

    As for the issue you're experiencing, could you share more details? Where exactly have you observed the leak? Are you using any other VPN, proxy, or custom DNS services? Are you using any firewall or antivirus? Contact us at https://protonvpn.com/support/contact so we can help you troubleshoot.
  • від MrMcSavvy, місяць тому
    Extension completely bricks FireFox. Fails to connect and remains stuck at which time, all functionality of the browser has stopped. Cannot open settings, cannot click the extension icon, nothing. Assumed it may have been the core secure function causing the hang up, so I did a refresh on FireFox. Reinstalled the extension and same issue happened. Had to do another refresh of FireFox.

    Відповідь розробника

    оприлюднено місяць тому
    Sorry to hear that. Please contact us at https://protonvpn.com/support/contact letting us know which specific Firefox version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the issue further.
  • від playwithworst, місяць тому
  • від Abdur Rauf, місяць тому
  • від normalized, місяць тому
    The extension itself is super snappy and responsive, but the fact that I have to disable and re-enable it on every PC restart is driving me crazy. Otherwise it refuses to work, either saying that the destination is unreachable or showing that it is connected when it clearly is not.

    Відповідь розробника

    оприлюднено місяць тому
    That doesn't sound right. Please contact us at https://protonvpn.com/support/contact letting us know which specific browser version and Proton VPN extension version you have installed, what OS your device is running, whether you have the auto-connect option enabled, etc. We'd be happy to investigate the behavior further.
  • від tonio83, місяць тому
  • від Користувач Firefox 19640629, місяць тому
    Where do I submit bugs? After every time my laptop hibernates or sleeps, I have to uninstall and reinstall for the connection to work again. Or wait a very long time. I use this extension, because the official Linux package apparently requires systemd and fails.

    Відповідь розробника

    оприлюднено місяць тому
    Sorry about that. We're aware of the issue, and our team is working on a fix to resolve it, although we currently don’t have a specific timeframe that we can share. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly.