Відгуки для Розширення Surfshark VPN
Розширення Surfshark VPN автор Surfshark
1 192 відгуки
- Оцінка 1 з 5від Користувач Firefox 17935028, 3 роки томуso far it is a complete ripe off, windows install does not work at all!
Відповідь розробника
оприлюднено 3 роки томуHey! We're sorry to hear that you had to encounter this issue. Could you get in touch with our support team at support@surfshark.com? We would be glad to investigate this issue with you! - Оцінка 4 з 5від Користувач Firefox 17441542, 3 роки тому
Відповідь розробника
оприлюднено 3 роки томуHey! We're sorry to hear that you've experienced issues with Surfshark, but our Customer Support team is available 24/7 via Live Chat and at support@surfshark.com so please don't hesitate to reach out in your native language. They'll be happy to help answer any questions you may have!- Оцінка 4 з 5від Lpe, 3 роки тому4 stars. It could have been 5 if the dedicated address option was included on this extension. Pity. I do have it on my Iphone. Rethinking my subscription, which is only one month.
Відповідь розробника
оприлюднено 3 роки томуI understand your disappointment and like to thank you for your given suggestion! This lets us create a more convenient service for you. I have forwarded this to our development team, maybe they will be able to implement this in the future. - Оцінка 1 з 5від adasfasf, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17910097, 3 роки тому
Відповідь розробника
оприлюднено 3 роки томуHello. Let us apologize for the unstable connection you had to experience with our service. We would love to help you resolve this issue, therefore we would kindly ask you to contact our friendly Live Chat support or send us an e-mail at support@surfshark.com. We will be waiting for you!- Оцінка 5 з 5від Cesar A. Silva, 3 роки томуOh yes. Now the extension's autoconnect in Firefox is working. My feedback was taken care of by Surfshark's development team.
- Оцінка 5 з 5від Darek, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17125552, 3 роки томуAfter about 3 to 5 minutes of using the Surfshark Firefox extension my computer internet connection slows to a crawl. Tried support but to no avail. The support group at Surfshark gave many suggestions but none seemed to fix the problem.
This problem has only been occurring in the last 3-4 months. Probably a fault in the updated software.....my guess.Відповідь розробника
оприлюднено 3 роки томуHey! I apologize for the inconvenience that you have encountered. I would love to hear more about the issues that you're having. Maybe you could drop me a line at miles@surfshark.com? I will gladly assist you personally! - Оцінка 3 з 5від Користувач Firefox 17886233, 3 роки томуIs there any options to turn on vpn automatically with operating firefox?
Відповідь розробника
оприлюднено 3 роки томуHey there! To turn on auto-connect on a browser extension, simply go to the Surfshark extension > Settings > VPN settings. You can even choose which location you want to connect to! - Оцінка 5 з 5від Ramy, 3 роки тому
- Оцінка 2 з 5від BurcakA, 3 роки томуI may be an odd ball, but am using Surfshark mainly on Mac / Firefox. The Firefox extension is slow and buggy, but has the bypass list which I need. The Mac app works much better, but does not have a bypass list, which, for my purposes, renders it pretty much useless. This has been an unaddressed problem for the past year. Both of these products need urgent updates, IMHO...
Відповідь розробника
оприлюднено 3 роки томуHey there! Thank you for your review! We're having some issues with the new extension, although our team is working hard on releasing the new version ASAP. 🙌 Відповідь розробника
оприлюднено 3 роки томуЗдравствуйте, спасибо за ваш отзыв. Мы будем рады рассмотреть любые проблемы, с которыми вы столкнулись. Не могли бы вы написать по адресу support@surfshark.com и объяснить, что именно вас не устраивает в письме? Наша служба поддержки обязательно поможет вам!- Оцінка 1 з 5від RastaKen, 3 роки томуthe "login with code" option disappeared. In the surfshark control panel it shows version 3.19.2 and in firefox version 2.1.6
I think there is a bug in firefox extensionsВідповідь розробника
оприлюднено 3 роки томуHey there! Could you reach to support@surfshark.com regarding this issue? Our customer support team will definitely help you out! - Оцінка 3 з 5від Scheming9529, 3 роки томуВ целом, сервис хороший. Но конкретно это расширение выгядит устаревшим и не обновлялось уже 3 года, по сравнению с хромом, там приложение выглядит куда лучше и современнее. Хотелось бы, чтобы и для фаерфокса обновили.
Відповідь розробника
оприлюднено 3 роки томуHey there! Thank you for your review! The newest version of our extension is not accessible temporarily, although the new version will be available really soon! Відповідь розробника
оприлюднено 3 роки томуHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out!- Оцінка 2 з 5від User, 3 роки томуWork well in Linux, but on Mac all websites stopped working after a few minutes of usage.
Відповідь розробника
оприлюднено 3 роки томуHey! Let us apologize for the inconvenience you might have experienced. Maybe you could reach out to us via Live chat support or at support@surfshark.com? Our team will gladly help you out! Відповідь розробника
оприлюднено 3 роки томуHey there! Our support team would love to help solve this issue, could you get in touch via Live Chat or at support@surfshark.com? Thanks!Відповідь розробника
оприлюднено 3 роки томуThanks for the feedback! We would love to take a look at your issue a bit more in detail! Please reach out to support@surfshark.com, where our customer support team will definitely make it right for you!- Оцінка 1 з 5від Користувач Firefox 17863649, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17857995, 3 роки тому
- Оцінка 1 з 5від Користувач Firefox 17859016, 3 роки томуDoes not recognize valid log in details rendering it useless. I can log into the site & with my account open on the very same web page the app tells me I have the wrong log on details.
Відповідь розробника
оприлюднено 3 роки томуHello! Sorry to hear about your negative experience while using Surfshark. Some additional information would be very helpful in resolving this case, so if you could contact our support team via support@surfshark.com, they would be glad to look into this issue. - Оцінка 2 з 5від Користувач Firefox 16964769, 3 роки томуImpossible to connect on my account. If i read the commentaries i'm not the only one. PLz fix it !!!!
Відповідь розробника
оприлюднено 3 роки томуHello! Let us sincerely apologize for the inconvenience you had to encounter with our secure VPN service. Could you please contact our friendly live chat support or drop us a line at support@surfshark.com so that we could help you resolve these issues as soon as possible? Thank you! - Оцінка 1 з 5від Користувач Firefox 17858331, 3 роки томуextension doesnt work in firefox - unable to log in. I am logged in in desktop app and in my account on web, but theextension doesnt accept the same login details for some reason (copied from password manager and doublechecked)
Відповідь розробника
оприлюднено 3 роки томуHey! We appreciate the feedback. I'm sure our customer support team will be able to help you out with this. Please reach out to support@surfshark.com, and explain the issue in more detail.