Відгуки для Proton VPN: Fast & Secure
Proton VPN: Fast & Secure автор Proton, Proton Team
Відгук від Ariel
While this extension has its merits, it has a critical flaw that significantly impacts its usability for me. Since last year, the connection has become unstable in China, and there are times when I simply cannot connect, no matter how many attempts I make.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.
Additionally, the login process requires accessing the proton.me domain, which is not feasible in China. I have to use other tools to bypass the Great Firewall just to log in to ProtonVPN, which is quite absurd. The whole point of using ProtonVPN is to access the internet freely, yet I find myself needing to circumvent restrictions just to use the service.
Відповідь розробника
оприлюднено рік томуWe're sorry to hear that. The reason you're experiencing this issue is due to the very aggressive restrictions in China. Our team is working hard on improving our infrastructure so that all our users are able to connect more easily. We will continue to make more improvements to enhance service availability despite the ongoing blocking attempts.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
Meanwhile, you may consider downloading the official Proton VPN app for your specific OS to see if you're able to connect more easily. If you cannot access our website in order to do that, please contact us at https://protonvpn.com/support/contact or https://proton.me/support/contact, or simply send us an email directly at support@protonvpn.zendesk.com so we can assist you further.
931 відгук
- Оцінка 5 з 5від lsm, 2 дні тому
- Оцінка 5 з 5від LR, 3 дні тому
- Оцінка 5 з 5від Користувач Firefox 20081603, 6 днів тому
- Оцінка 5 з 5від dinto, 8 днів томуIt always work, just a few instances in some countries but it's resolved in a few clicks.
- Оцінка 5 з 5від rangers5, 9 днів томуGet this through proton unlimited does the job never have any issues with it
Відповідь розробника
оприлюднено 8 днів томуThat doesn't sound right. Would you mind describing the issue further? We'd be more than happy to help you troubleshoot, but we need some basic details to work with. Please contact us at https://protonvpn.com/support/contact so we can help.- Оцінка 4 з 5від alex, 16 днів тому
- Оцінка 5 з 5від Klaus blanger, 16 днів тому
- Оцінка 5 з 5від Користувач Firefox 20055461, 19 днів тому
- Оцінка 4 з 5від _BoneZ_, 20 днів томуI had the same issue as others. Spinning circle after install. However, once I removed it and installed it again, what I was missing was the confirmation button at the bottom of the first page that opens up, then on the next page it asks you to log in. Once logged in, THEN the extension icon worked correctly.
At least for a paid person. Not sure how that's supposed to work with the free version.Відповідь розробника
оприлюднено 19 днів томуThank you for the feedback. Our team is aware of the issue and working on fixing it. We've documented your report as well in the meantime. - Оцінка 4 з 5від Box Hill, 20 днів томуI have been using it for years but this week it doesn't work. The extension keeps loading loading and loading. I tried to uninstall and reinstall it but it didn't work.
The Proton VPN in my MacOS works completely fine but I don't want to use that.Відповідь розробника
оприлюднено 19 днів томуSorry to hear that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оцінка 5 з 5від Користувач Firefox 12808330, 20 днів тому
- Оцінка 4 з 5від Setsuna, 21 день томуEdit: NOW it works. I was able to uninstall it and reinstall. Thank you.
Відповідь розробника
оприлюднено 20 днів томуThat doesn't sound right. Could you clarify what exactly doesn't work? Are you having trouble installing the Proton VPN extension, or is there a different issue? Are you receiving any error messages? Contact us at https://protonvpn.com/support/contact with more details so we can help you troubleshoot. - Оцінка 1 з 5від Користувач Firefox 19564633, 21 день томуProtonVPN by itself is not bad, in fact it is by far the best VPN service I have used till date. But this extension? It is more worthless than a boat on land.
The problem is that it never loads anything and just displays a window with a spinning circle on it, and the circle keeps spinning till I crash out and delete the extension.
Here's the process:
1. I pin this extension and then click on its icon
2. A small window appears and its loads... something.
3. It keeps loading.
4. It keeps loading.
Forever.
Yes, I reinstalled it multiple times.
Yes, I updated firefox.
I even rebooted once. Did not work at all. The ProtonVPN Linux CLI did though so its definitely not a network issue on my side.Відповідь розробника
оприлюднено 20 днів томуSorry about that. We're aware of the issue, and our team is working on fixing it. Make sure to keep your browser and the Proton VPN extension up-to-date for the latest improvements. Meanwhile, we’ve documented your report accordingly. - Оцінка 5 з 5від John Smith, 22 дні томуIt was easy to use, & free. I liked that it automatically connected.
- Оцінка 5 з 5від Dio, 23 дні тому